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[Resolved]  Shine.com — Money refund request from Shine.com for "Scam/Fraud/Cheating"- Nov-2021

Hello Sir/Madam,

My name is Narendra Jangam, i registered on shine.com few weeks back. I received a call from Shine.com representative on "11-Nov-2021", wherein he explained me about Paid services of shine.com with Nominal price of Rs.3292/-, initially i showed no interest but then he started flattering about the services offered by them, wherein he said they will assign a dedicated "Relationship Manager" for me and he will closely work with me to help me to get new Job within few months with this nominal fees only and i don't have to make any further payment. So, i paid this Rs.3292/- and then he said they will assign a Relationship Manager and he will call me to get more information about my Job requirement and will help me to find job accordingly as per my preference soon.

Next day, "Ujwal Dixit" (Relationship Manager) called me from Mobile number "+91-[protected]" on "12-Nov-2021" at 5:30pm IST and initially he asked me about my Job preference and post 20 minutes discussion, he told me in order to avail good Job, i would have to get 2 services(2nd & 3rd payment mentioned below) of Rs.15, 076/- and i would get service from excellent shine.com for lifetime. So, with hesitance, I paid next 2 payments as he said this is last payment and they will ask for no further payment but post this he again said i would have to avail another service(4th payment mentioned below) by paying Rs.17, 669/- then i told this so wrong/fraud and i ask him to connect to his manager, I spoke to his manager, he said this service is must to get good job, if i don't avail this then other other 3 bought services would have no meaning and will get "forfeit". So, reluctantly and in compulsion, i made 4th payment as well but post that again they asked me to avail another service for Rs.24, 779/-(Fifth Payment mentioned below) to which i denied as this time i understood something fishy here. So, i requested him to connect to his manager again and then i requested his manager this is clear fraud/cheating and i need full refund to which they denied and said there is not refund system in shine.

Below are payment i made to shine.com:-
First payment (Paid) -- Rs.3292/- (Product :- Education Verification Plus Package)
Second payment (Paid) -- Rs.5307/- (Product :- Job Profile Verification Plus Package)
Third payment (Paid) -- Rs.9769 /- (Product :- Senior Level Resume Writing Service & Professional Summary)
Fourth payment (Paid) -- Rs.17, 669/- (Product :- Jobs on the Move: 180 Days)
Fifth payment (I denied as understood something fishy here)-- Rs.24, 779/- (Product :-Jobs on the Move: 180 Days)

I would really appreciate and be thankful to you, if you could help me get my full amount refund from Shine.com at the earliest.

Please let me know, if you need any other details or information from my side.

Thank you very much for you help in advance.

Thank you & Best Regards
Narendra Jangam
Email ID:[protected]@gmail.com
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Dec 14, 2021
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2021
Shine.com Customer Care's response
Dear Sir,

We hereby acknowledge receipt of the email you have submitted.

We are looking into your issue raised on your services. We will respond to you shortly and we request you to bear with us in the interim.

Thanking you and assuring you of our best services at all times.

Regards,
Team Shine
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Hello Shine customer care Team,

Could you please let me latest update on my complaint at the earliest.

Thank you & Best regards
Narendra Jangam
Hi Team,

I have received full refund from Shine.com Team. So, we are good close this complaint now.

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