Shine.com — Paid Job Service Forgery

Address:	BPTP Park Centra, 11th, opp. 32nd milestone, Jal Vayu Vihar, Sector 30, Gurugram, Haryana 122001
Website:	www.shine.com

I got a phone call from Shine.com ( Customer Executive - Pooja) since 3 - 4 days for Shine paid resume services @ Rs 3292/- . As I am looking for job, I agreed and made the payment to avail the services.
In addition, I have been receiving calls from Abhishek and he said that he is in FMCG sector of Shine and will take care of all job related activities. My primary sill is FMCG Sales and so I listened to him and made the payment of Rs 4984/- . He called me back immediately and said that this is for Educational verification and I have to make another payment for job verification, and Interview Hiring where he will share few presentations and sample questions. He did not mention the total amount initially, once I paid he kept on mentioning next one as listed below. I stopped when he told about another payment of Rs 12219/-.
Below are the details of transactions:
Proforma Invocie ID: IN20210728_523897,
Date: 28-Jul-2021 - Application Booster Package - Rs. 3292/- (Paid)
Proforma Invocie ID: IN20210730_525277
Date: 30-Jul-2021 - Education verification Plus Package - 4984/- (Paid)
Proforma Invocie ID: IN20210730_525298
Date: 30-Jul-2021 - (a) Job Profile Verification Plus Package 2 & (b) Interview & Hiring Test: Rs. 7958/- (Paid)
Proforma Invocie ID: IN20210730_525322
Date: 30-Jul-2021 - (a)Jobs on the Move: 30 Days & (b)Visual Resume for Senior Professionals: Rs 12219/-(Not Paid - here I closed the discussion as it became evident that he will keep on asking for next amounts )
I never knew that a brand like Shine has such irresponsible executives who are so target focused that they are not even bothered about client requirements.
This is a pure act of forgery, not explaining proper details to the client at the initial level. I do not want any paid services from Shine and I request you to treat this complaint on priority and help in refund my amount that I paid.