[Resolved] Shine.com — paid money for shine prime account.

Arulraj Anto

from Chennai, Tamil Nadu

Apr 5, 2018

Address: Chennai, Tamil Nadu, 600045

Website: Shine.com

Hi,
Today i have payed rs.3100 for shine prime account. But after that another person from called me saying that, he is from shine and i need to pay rs.6500 for activate my account, if i’m not paying this amount my profile will be in hold state. Phone number is ‭+[protected]‬ and mail id is puran. [protected]@shine.com. Since the domain name is shine.com i believe them. Can you please investigate on this also please help me to get my money back.

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May 7, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Apr 06, 2018

Shine.com Customer Care's response Dear Sir

Greetings from shine.com

With reference to your comment, we would appreciate the opportunity to respond to your concern. Kindly share the contact details with the transaction details so that we can get in touch with you and address the concern or you can write to us on below mentioned mail id.

For further assistance please email us at [protected]@shine.com.

Regards
Shine Team