[Resolved]  Shine.com — refund my money from shine carrier services

Address:110093

Hi team,

Date of the incident - 23rd sep 2017
Client # [protected], [protected], [protected]
Contact person email - [protected]@gmail.com, [protected]@shine.com, [protected]@shine.com

I have received a call from [protected] (Amit paswan), [protected] (Gaurav gupta), [protected] (Gopal sharma) saying that they are from shine and will be assisting me in getting a job. They were saying rs.3099 - 309 with discount rs.2790 on telephone call as the first service charge for job referrals. Then asking for rs.6199 for profile assessment & my job thought report on email with line as discussed i. E, without discussing the charges part on telephone.

The charge details they were not sharing me in prior on telephone call or by email. Then asking for rs.[protected] with discount rs.10735 for education & job profile verification. On every call they said that this is the final amount and they wont be charging more for doing the service and on email they were asking for charges and which is not acceptable.

When i said this is not acceptable, the person who called me multiple times till they get the money, disconnected the call.

I have paid :

1 x job referrals pack
Total 3099.00/-
Discount 309.00/-
Amount payable 2790.00/-


1 x profile assessment
Total 6199.00/-
Amount payable 6199.00/-

1 x education verification plus package
5200.00/-

1 x job profile verification plus package
6099.00/-

Total 11299.00/-
Discount 564.00/-
Amount payable 10735.00/-
Payment balance 10735.00/-
Current payment 10735.00/-

(2790 + 6199 + 10735) = rs.19, 724 please refund my money and i don't want to have this service now.

Please refund my money rs.19, 724 to the below given account as soon as possible.

Name - nitin kumar
Bank - hdfc
Account no : [protected]
Ifsc code : hdfc0001658
Contact no : [protected]/[protected]

Kindly consider my request and refund my money.

Thanks & regards
Nitin kumar
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Dec 19, 2017
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Sep 29, 2017
Updated by nitin.kumar07
Hi Team,

Today 29th Sep 2017, I have received a call from [protected] (Gopal Sharma) saying that they are from shine.com and will be assisting me in getting a job. They were saying Rs.12898 on telephone call as the final service charge for Job Interview Prepration. He said that this is the final amount and they wont be charging more for doing the service and on email they were asking for charges and which is not acceptable. I can't pay this ammount.
Please check the attached Invoice from shine.com.

Sep 29, 2017
Updated by nitin.kumar07
Please revert i'm waiting for your response
Sep 29, 2017
Updated by nitin.kumar07
Dear Team,

25th Sep 2017 Shine.com mein koi Gourav Gupta hai usne mujhe paid services k liye boht force kara tha Email id : [protected]@shine.com, Contact : [protected], also isne mujhe apna personal whatsapp number diya tha waha isne mujhse kafi dirty talks kari thi mene inki complaint Vinod Kumar <[protected]@shine.com>, Jaideep Singh
<jaideep.[protected]@shine.com ispe kari thi inka revert ye aaya tha please check the attached images. Sir tab mene Rs.12, 989 paid kiye the kafi request k baad total Rs.19, 724 paid ho gaye. iske baad bhi kisi gopal sharma ka call aaya tha final payment k liye mene previous mail mein mention kara hai us service ka mene payment nahi kara Rs.12898. Please team Rs.19, 724 mere refund karwa do. mene full bank details previous mail me mention kari hai. mein kafi poor family se hoon.

Oct 02, 2017
Updated by nitin.kumar07
Team please help me...
Oct 04, 2017
Updated by nitin.kumar07
Please refund my money
Verified Support
Nov 14, 2017
Shine.com Customer Care's response
Hello Sir,

Thanks for sharing the details. Your query has been submitted to the concerned department.

Kindly share your contact details or drop an email with your concern at [protected]@shine.com, so that we can get in touch with you.

Team Shine
Complaint comments 

Comments

I try many times but contant number is not active why?????
nitin.kumar07's [Complaint's author] reply, Oct 4, 2017
Hi Team,

Please refund my money. I'm very stick about this. Please deactivate my all services
nitin.kumar07's [Complaint's author] reply, Oct 4, 2017
Actually these all guys deactivate the number

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