Shine.com — shine cheating with wrong details

Hi, u

I got call from subham (Mobe: [protected]) and informed me that if we pay 4600/-, and will provide job assistance, and also he told me that they will assign rm for further discussion.

And i asked my wife to pay by google number - [protected] akask kumar

Payment details

Order# ccavenue reference # order date

In20200421_329713_142820 [protected] 21/04/2020 14:29:42

Billing details

Customer: hemanth allampalli | h. [protected]@gmail.com | [protected]
Address:,,.
Customer ip: 103.68.31.116
Pay mode: credit card - visa
Bank ref #: 752323
Instructions:

Order amount: inr 4601.00

Net payable: inr 4601.00

Customer care
Regards
Team shine learning
http://www.learning.shine.com
Email : [protected]@shine.com
Contact info :[protected]

Later i got a call from rm (Saskanth mob - [protected]) from shine
And he told me that we need to pay for job and education verification fee, then i asked him back this will done by employers when we selected, then he told me that now a days all companies all looking for candidate who are done with this verification.

And i asked my wife to pay by google number - [protected] akask kumar

Payment details
Order# ccavenue reference # order date

In20200421_329771_165159 [protected] 21/04/2020 16:52:41

Billing details

Customer: hemanth allampalli | h. [protected]@gmail.com | [protected]
Address:,,.
Customer ip: 103.68.31.116
Pay mode: credit card - visa
Bank ref #: 760911
Instructions:

Order amount: inr 15456.00

Net payable: inr 15456.00

Customer care
Regards
Team shine learning
http://www.learning.shine.com
Email : [protected]@shine.com
Contact info :[protected]



And paid another 8600/- rupees and i will post that details too.

Later they came back and mentioned me that i need to pay another 22, 4000/- change for further services.

Note: they didn't mentioned me that i need complete this process in one day (I mean yesterday itself)

And then i don't want to go further discussed with saskanth then he told me that refund is not possible and then i email his manager ranjan with details.

He also gave me the same and told me that everything will be find if i pay another 22, 400 change for another process.

Then i thought ok i already paid 28k and he mentioned me another 22k then it's over. Then i paid 22k please ifnd the receipt.

Order# ccavenue reference # order date

In20200421_329866_193513 [protected] 21/04/2020 19:36:01

Billing details

Customer: hemanth allampalli | h. [protected]@gmail.com | [protected]
Address:,,.
Customer ip: 103.68.31.116
Pay mode: credit card - visa
Bank ref #: 090036
Instructions:

Order amount: inr 22829.00

Net payable: inr 22829.00

Customer care
Regards
Team shine learning
http://www.learning.shine.com
Email : [protected]@shine.com
Contact info :[protected].

After that i got one more email stating that i need pay another 33k for another process. Then i got frustrated and i called ranjan ([protected])

And same i told him i don't go further i'm frustrated i paid lot and he called me and mentioned me that this the final process and after that no more process and i adjusted money from my friends.

Before paying 33k i asked ranjan twice that after this no more peny i should pay after this he replied yes...

And they all they recordings of my call conversation and if you want you can play.

And i paid the amount

Order# ccavenue reference # order date

In20200421_329869_202440 [protected] 21/04/2020 20:25:25

Billing details

Customer: hemanth allampalli | h. [protected]@gmail.com | [protected]
Address:,,.
Customer ip: 103.68.31.116
Pay mode: credit card - visa
Bank ref #: 416943
Instructions:

Order amount: inr 33286.00

Net payable: inr 33286.00

Customer care
Regards
Team shine learning
http://www.learning.shine.com
Email : [protected]@shine.com

Later i got one email stating that i need to another 63k for final proceedings, here is the email

Dear hemanth allampalli,
Thank you for showing interest in our service!
We are enclosing a proforma invoice for the services ordered and will process
Them as desired on receipt of your remittance for the amount invoiced.
Order details
Proforma invocie id: in20200421_329881
Date: 21-apr-2020


Product price (In inr)
Job and interview assistance
₹ 15000.00/-
Master in leadership
₹ 19999.00/-
Visual resume for senior professionals
- super express
₹ 6356.00/-
₹ 1609.33/-

Career management essentials
₹ 9999.00/-
Total ₹ 52963.33/-
Gst ₹ 9533.40/-

Net payable ₹ 62497.01/-


Then i called ranjan i told him that boss you told me that last one is final and what is this another 63k, he told me that that is for final profile marketing.

I denied to pay and i asked them to return back the money.. And they denied to refund.

Note: no where this guys informed me that i have to this much ammount in any of my conversation.

So i am submitting this, requesting you to do the needful.

Regards,
Hemanth
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Shine.com customer support has been notified about the posted complaint.
Apr 22, 2020
Updated by Allampalli
Note: All the payment i have done through google pay and the mobile number i already mention ed above,

Details
Name : Hemanth
Mob: [protected]
Verified Support
Apr 22, 2020
Shine.com Customer Care's response
Dear Sir,

Refer to your discussion on the welcome call with our team member, hope all your concern has been resolved.

On the basis of his verbal consent, the service has been initiated, request you to please utilize the service and take a maximum benefit of it.

If there are any other issues that need to be addressed, now or in the future, please inform us. We will be happy to assist you with additional information and of course to answer any questions from your side.

Reagrds,
Team Shine
Apr 25, 2020
Updated by Allampalli
I got message to my mobile from Shine.com that my services are closed
Apr 25, 2020
Updated by Allampalli
This is not resolved yet could you please have a look at my messges that i had send
Apr 25, 2020
Updated by Allampalli
I got call from Karthik and paid the amount. (Pleae have a look)

Dear Hemanth allampalli,
Hereby inform to you that as per the discussion with Bank .Verify your Paid amount sum of Rupees 84, 697/-INR. To Be paid To Shine.com Vai UPI Google pay as per our Term & conditions. We have to create one legal agreement which will be a chargeable 10% of your paid amount sum of Rupees 8469 Rs /-INR. After that we send you one copy of that agreement and one To there bank where you have Deposited the amount So our Request is to pay the Amount of 8469/-INR . We give you the Assurance to provide you Refund within 24hrs. Total amount you will Get - 93, 166Rs /-INR. in your Register Bank account Vai UPI and kindly do provide your Account details also. Inconvenience is deeply regretted.

Note :-The legal Agreement Charge is Refundable As you are Claiming that Amount by your Self.

With Warms Regards
Karthikeyan Kumar (key account manager)
Team consumer complaint
Apr 25, 2020
Updated by Allampalli
Not yet resolved please have a look my updates
 
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