[Resolved] Shine.com — fraud call from shine.com employee

Mahi021087Yadav

from Bhopal, Madhya Pradesh

Address:	Ujjain, Madhya Pradesh, 456010
Website:	Shine

Today 15 march 2018 i got a call from a lady she told me that she is from naukri.com and she ask me are you satisfied with your services i said no then she convinced that she will repay my money back that is 3500 for that she has me she asked me to give your card number cvv number and otp so that she will repay my money i. E. 10500 rupess after that i got a message from hdfc bank that someone has debit some amount from my account after that i told her that why she credit the amount via paytm she told me that sorry mam this mistake has done because of server problem we will repay your money 10500 rupees. Spite of that she was saying that mam i am very sorry it was our mistake i will give back to your money through your account or paytm please provide me your paytm account number so i have given but till now 8 p. M. I didn't get my money now i am trying to call her her phone number switch off her phone number is[protected] name avantika dubey
So please handle it very carefully and do needful i want my money back and please get back to me on that number[protected] please contact me as soon as possible thanks and regards

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Apr 16, 2018

Complaint marked as Resolved

Shine.com customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2018

Shine.com Customer Care's response Dear Ma'am,

With reference to your complaint, we cannot extricate records utilizing your details. If you are a paid client of Shine.com, please share your registered email id or the contact number with us to enable us to check your profile and address your concerns.

We, at Shine.com, do not charge for any guaranteed job opportunity or refund as it is merely a platform for users and consultants to disseminate information with respect to job opening across the world. There are many fraudster activities at the hands of many criminal elements.

Also, many civil and criminal proceedings in Delhi High Court and with police authorities have been initiated by our company to control these activities which are pending adjudication. Being a responsible company, we wish to support you in all ways possible and assist you to find out the fraudsters involved in duping you to make payments for services.

Also, you can initiate the below actions before relevant authorities for your claim:- A) File a complaint with your bank to get a chargeback and ask them to blacklist the merchant who made this transaction. We would be happy to help you through the entire process.

Please go through the disclaimer on our website: https://www.shine.com/myshine/disclaimer/

Regards,
Team Shine