[Resolved]  Shine.com — unprotected privacy of data

Shine.com collected rs.4000 and odd amount from us for featured profile and resume booster services. We also believed in shine.com and pain the same and later they asked us to pay rs.6000/- amd odd amount to share my sister's resume to 1000+ consultants but we denied to pay that amount. Two days back somebody named diva sharma called us and told that she is from shine and told that she will refund the amount of rs.4000/- and odd. She shared a link through sms and asked us to pay rs.10/- so that they will refund the amount to that card/ account. Using this, they cheated us rs.8000/- and odd amount and rs.7999/- from both my hdfc bank account and credit card. We strongly recommend not to trust shine.com privacy policy and data security policy since my sister's day including phone number and the amount we paid to shine got leaked and they cheated us rs.16000/- and odd amount. Shine.com should take the responsibility of paying our money back which we lost to the fraudters. Otherwise, we are going to file cyber crime case o[censored]nprotected information security on the shine.com company.
Was this information helpful?
No (0)
Yes (0)
Jul 2, 2019
Complaint marked as Resolved 
Shine.com customer support has been notified about the posted complaint.
Verified Support
May 31, 2019
Shine.com Customer Care's response
Dear Sir/Madam,

Greetings from shine learning.

We would like to notify you that these days a lot of fake recruiters are calling the candidates using the name of reputed job portals and extract heavy money from them. We will like to clarify that Shine.com is not linked with any such recruiter or consultants/paytm.

Please note that Shine.com is not responsible for, and expressly disclaims all liability for any such communication via email, SMS or phone call by a frivolous source claiming to have got the contact details of the concerned person through or representing Shine.com.

Therefore jobs seekers we advised not to indulge in any monetary engagement with such sources in the name of guaranteed interviews with employers or refund.

Kindly contact your bank or nearest police station and nowadays fraud calls/mail are going on the shine.com so be aware of it.

This is bring your kind notice that, you have registered with this mail_id [protected]@gmail.com

We are trying our best to minimize effect of such practices and keep our clients informed.

Thank you for your cooperation.
Jun 19, 2019
Updated by Manju Sunfararaman
Our complaint is not about sharing the contact details however we would like to clarify how the money paid to shine.com got leaked to some other third party. We doubt shine.com's privacy and security and it has been leaked from there only.
Complaint comments 

Comments

As all said I too got the phonecall regarding that my resume selected for airlines ground staff, they asked me to pay for 2k for the 1st round, and I got a mail with some link provided in it for 1st round interview they asked me how many marks I got in that exam and asked me to pay for 7700 for document verification... I think it's fake

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shine.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    4353
    Pending
    440
    Resolved
    3215
    Shine.com Phone
    +91 12 4432 6930
    Shine.com Address
    11th Floor, Park Centra, Sector-30, Gurgaon, Haryana, India - 122001
    View all Shine.com contact information