Shiprocket — Courier Parcel not delivered but status showing its delivered

Address:BigFoot Retail Solutions Pvt. Ltd. Plot No. B, Khasra-360, Sultanpur, MG Road, New Delhi, Delhi 110030

Respected Sir/ Madam,

daily i am using this ship rocket courier agent for my business purpose.
4 times issue happened with this company. In courier tracking it showed delivered but customer didn't received Courier. Like this four time happened so please consider my complaint and take action . My business is impacted and i got almost 10000 around lost. I having small of scale of business only please help me out.

Monthy 30000 to 50000 i billing for courier service.

Babita Kumari is handling my shiprocket account.
Babita Kumari[protected]

Website name: https://app.shiprocket.in

CEO name- Saahil Goel
Was this information helpful?
No (0)
Yes (0)
Shiprocket customer support has been notified about the posted complaint.
Complaint comments 

Comments

The parcel not yet delivered to the customer but showing it as delivered.this happened with me before also.. customers got disappointed..pls do the need full as early as possible..It is affecting my small scale business.
AWB no.[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Shiprocket
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    465
    Pending
    45
    Resolved
    32
    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
    View all Shiprocket contact information