Shiprocket — Deducting money from wallet without consent and prior information

Website:

www.shiprocket.in

I'm a student and i have been using shiprocket since 2/09/2020 for my small business. They have deducted money from my wallet multiple times without my consent. Today on 30/12/2020 i received a freight invoice of Rs 1065/- which is total shipping cost of all the orders paid during the month of December. One cannot create any order without recharging the wallet, all orders are prepaid then also they sent me a bill of INR 1065/- and deducted money from my wallet without my consent. They have been doing this fraud since a long time and i have all transaction details to support my claim. I have made all payments and i have no dues. Kindly ask them to refund my deducted money back