Shiprocket — Fraud Delivery Date. Company frauding us the name of courier RTO

Website:www.shiprocket.com

I was ship 2 shipments from Shiprocket by Ecom Express on 10th October 2021distance of 20Km. Today is 20th October, My 2 shipments are not delivered and lying on the same hub. I was called several times to the customer support but they don't even know how these shipments are not attempting the delivery. Every time ShipRocket charging for fake RTO and delivery attempt as forward and reverse shipping charges from all the customers.
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Shiprocket customer support has been notified about the posted complaint.
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Dear Sir/Mam,

Greetings from Ecom Express

Request you to kindly provide the 9 or 10 digit AWB / tracking number or you can send the details to [protected]@ecomexpress.in for us to assist you on the same.

Regards,
Team Ecom Express

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