| Address: | B - 405, Haridwar Heights, Sanjeev Nagar, Karond Airport Road |
I am highly disappointed and feel cheated by shiprocket services.
My reverse pick up was delayed by more than a month, and then the delivery boy delivered our reverse parcel to the building guard on 30th October. We requested him to deliver it to us but he refused and ran away.
What we got in the reverse pick up was not our product, instead, some cheap product was delivered to us.
On 3rd November I received a mail from your end sharing POD of the reverse shipment which has a sign of our employee Raja (Chandraprakash).
Those sign are not done by Raja and forged by some one else. Also Raja sign every document by his real name Chandra Prakash.
Its a clear case of forgery of signature and fraud.
I will to bring to your notice that forgery of signature is a crime under Section 464 in The Indian Penal Code
464 Making a false document. — [A person is said to make a false document or false electronic record— First —Who dishonestly or fradulently—
(a) makes, signs, seals or executes a document or part of a document;
(b) makes or transmits any electronic record or part of any electronic record;
(c) affixes any [electronic signature] on any electronic record;
(d) makes any mark denoting the execution of a document or the authenticity of the [electronic signature],
Also I will like to bring to your notice Section 407 in the Indian Penal Code: Criminal breach of trust by carrier, etc— Whoever, being entrusted with property as a carrier, wharfinger or warehouse-keeper, commits criminal breach of trust in respect of such property, shall be punished with imprisonment of either description for a term which may extend to seven years, and shall also be liable to fine.
Section 468 is applied and prescribes punishment only to the cases of forgery with the purpose of cheating. It is an aggravated form of forgery with an additional ingredient that is ‘purpose of cheating’ and gives a penalty o[censored]p to a 7 year jail term. This section only applies where forgery is committed by the offender with the intention o[censored]sing forged document or forged electronic record for the purpose of cheating.
These 3 laws were broken when some one forged our signature on POD.
It is getting painful for me to keep requesting you for a solution to shiprocket.
I am sharing real signature of Raja (Chandra Prakash) and forged signature on POD for your ease.
Lastly I think this is not an isloted incidence, a lot of other e commerce companies are making same complain against shiprocket services.
It is not a matter of product value refund, its a matter of criminal offence.
I think all should get united against these to fight for justice
Thank You
Dushyant Dangi
Partner
The 13th Store
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