Shiprocket — product has lost by company and hasn't responded.

Address:

Mathura

I delivered a prexo soni z1 phone to my customer by a courier service at 31st jan 2020. I delivered my product at allahabad address but company delivered that product to madhya pradesh. When i enquired then company said your product wil be delivered early at right place. After two days again i called courier care again company told me your product will be reached next five to seven days. After five days i called again company then compony blamed that your product has returned to me but i didn't get any delivery still.
I called them many time but company fooled to me. Than company seeked some more time but they didn't give any response.

I have some tracking record and tracking id[protected].
Name - rinkesh chaudhary
Mobile no - [protected]
Email - [protected]@gmail.com