Shiprocket — product not delivered by shiprocket

Address: Flat No-B1/G1 Eesha Apt Soccorro Bhutki Wada
Website: mummytrends.com

I have ordered autodoc Liquid Scratch Repair Wax from mummytrends.com which is not yet delivered to me. Daily receiving msgs that product will get delivered today, but no executive have contacted me yet from Shiprocket. Very poor service of Shiprocket. No support for customer contact.
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    Shiprocket Phone
    +91 92 6662 3006 [Support]
    +91 11 4117 1832 [Sales]
    Shiprocket Address
    Plot No.- B, Khasra- 360, Sultanpur, M.G. Road, New Delhi, Delhi, India - 110030
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