Shop101.com — fraud, wrong product sent by seller. i had ordered a watch worth 2500 and they gave me 2 pairs of shoes.

Address:F-297, NANAK PURA, SOUTH MOTI BAGH, New Delhi, Delhi, 110021

I saw an advertisement of a watch in instagram (Pictures are given below). I loved it so i went to the profile tagged to that advertisement. The page name is "exoticcollectionofficial" (Link :- https://instagram.com/exoticcollectionofficial?igshid=14or1svjro1c4)

I saw that watch over there and made a decision of buying it, in the discription of instagram id "exoticcollectionofficial" there is a link which took me to shop101 (Link :- https://www.shop101.com/exoticcollectionofficial)

I saw the seller personal contact no. "[protected]" so i decided to confirm that if he has the particular watch in stock, i contacted him through whatsapp,
He said the he has the watch in stock and he placed the order form there only, (I have all screenshots of our conversation attached bellow)

I placed the order on 31st aug, 2019 of ₹2500 and he didn't gave me the order id that time,

Today i get a text message from "delhivery courier service" state that "your innovationmaker package with awb[protected] will be delivered today."

When i get the order it was not a watch it was 2 pairs of shoes (Picture is attached down below).

Please help me against this seller, i want my money back. Please
+10 photos
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Comments

Hi Tushar,

We regret the inconvenience caused to you because of one of the seller in our app.

We request you to kindly provide me the order id here or your contact no, so that we can reach you

to solve your concern on priority.

Thanks & Regards
Ashraf Shaikh
Escalation Team Shop101
Kashif khan1234's reply, Aug 10, 2022
I also have a complaint regarding shop101.com I ordered a pair of sandel and i recieve the totally different sandel kindly solve my problem
Product id no is 5531475705
Thank your for your reply Ashraf.

As I told you earlier that the seller placed my order by himself only and msg me on Whatsapp that my order is placed and I have to give the Courier guy ₹2500 Cash, he didn't give me any kind of Order Id.

You can control me on [protected] this no.
I ordered saree but got different from my order

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    F-297, NANAK PURA, SOUTH MOTI BAGH, New Delhi
    Delhi
    India
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