ShopClues — Fraud by shopclues

Address:

Jalandhar, Punjab

I Ordered a product from SHopclues ( shoes of 9 size) and after 3 days later I checked the invoice and it showed 6 size which was the lowest size possible. (Obviously it was their website's bug, the website replaced the null number with the lowest number as possible) I emailed the Company about the bug. and 2 days after that I received the wrong sized Product. I emailed them about the issue again. First they didnt replied for 4 days. after which their replied were machine based... that we you have received what you ordered. after that I LITERALLY called them more than 40 times and 20 + emails. Everyone was telling different stories. They kept harassing me that you ordered it wrong... During those conversations I was promised by 3 different seniors that they will arrange PICK up for it, but they never did. whenever I called them ! I had to deal with new guy by repeating the same damn stories. and Finally after harassment of 4 weeks, the finally told me they wont replace it ! (though they still have product on their website) and now I have a shoe of size 6 lying in my house with no use. AND I FEEL CHEATED... ! The same happened with me few days earlier as well when I ordered a carpet and received different color of it. But it was not a big deal so I didn't cared about it. But now this is SHAMEFUL ON PART OF SHOPCLUES. I have recording of nearly 35 conversations with shopclues where they have promised me about pick up. Now I want to deal with it legally. AND FROM MY COMPLAINT... READERS CAN ALSO EXPECT THAT IF YOU GUYS ORDERED WRONGLY FROM SHOPCLUES... OR DID SOME MISTAKE WHILE PLACING SOME ORDER. YOU WILL NEVER GET REFUND. Even rediff guys deal better than these guys. SO PREFER TRADUS, SNAPDEAL ( BEST), FLIPKART (BEST), MYNTRA. and never never never order something very costly thing, because you wont get replacement plus most of their products are fake. MY EMAIL : [protected]@yahoo.com