Shopiwo.com — Not refund my money

Address:Kolkata, West Bengal, 700015

Rspected sir,
I have placed an order no-202551 ( lenovo k4 note) through online website shopiwo.com on 7th march 2016. They have committed to deliver the product within three days i.E by 10th march16 but till today i have not received.Another sms received by them as my order has been cancelled and refund has been initiated on 14/03/2016. But till date refund is not to credited to my account.The contact number[protected] is not available/working and no reply through mail. I am paid to debit card 10, 999/-. I am a student not a business man. Plz help me.
Address of site is:-
Shopiwo.com
8th floor, sln terminus, survey no. 133, beside botanical gardens, gachibowli, hyderabad
[protected]@shopiwo.com
But i found their correct address mentioned on payumoney is www.shopiwo.com kumardhubi bazar back side of dr manorjan sinha clinic chirkunda pincode dhanbad-828202, jharkhand, dhanbad.
Their hydrabad address is fake.

So kindly resolve the matter and obliged.


Abhijit saha
M-[protected]
[protected]@gmail.com
Kolkata
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