[Resolved]  Shoppers Stop — fake perfume sold

Address:#312/a 7th b main 4th block koramangala, 3rd floor, 560034

Bought carolina herrera 212 men nyc perfume... Which turned out to be fake!!!.. The container the on a real and genuine can of 212, the logo is a raised transparent blue plastic material that's "not printed on", the carolina herrera brand name at the bottom is embedded into the can and "not printed on", and the batch number is embedded on the side of the spray cap and "not printed on" the top of the can. All of which may be disputable. But, when the cap is a "flat lighter grey" mismatched color, with the bottom can being a soft glossed silver like the real can... It's a pretty clear give-away which can is fake! You can find plenty of knock-off fragrances with their own distinct "brand names" that are advertised as close to but not the real thing, that's fare. But, these type of knock-offs that attempt to mimic the package and container along with a similar smell must be exposed! I trusted this one because it was sold by shoppers stop... Shame on such stores which claim aunthenticity and cheat us of our trust money and time
+5 photos
Was this information helpful?
No (0)
Yes (6)
Aug 15, 2019
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Jul 09, 2019
Updated by Alam10
Need refund as I'm cheated the perfume fragrance wears off in an hour too...how can the store shoppers Stop claim authenticity with such fake products...its deinitely not acceptable!!!

Jul 09, 2019
Updated by Alam10
Or atleast replace the perfume with original one!!!
Verified Support
Jul 10, 2019
ShoppersStop.com Customer Care's response
We are working on your query and shall connect with you shortly.
Sep 12, 2019
Updated by Alam10
The status says resolved...may I know how it's resolved? I haven't heard from any of you guys !!
Sep 12, 2019
Updated by Alam10
Who decides if it's resolved ? Do you guys even know the meaning of resolved ? Have you guys even interacted with me? Is it just a hoax where we consumers submit out complaints hoping for a solution?
Sep 12, 2019
Updated by Alam10
Say you don't care instead of pretending to even care and claiming to have solved my issue!
Complaint comments 

Comments

Dear Mr Alam, i assessed your ordeal. I am an expert on fragrances and can confidently say that you have been scammed by Shoppers Stop. The price of 212 NYC MEN 200ml is 7.5K INR approx while you were charged 5.6K INR for the same. This raises doubts and concerns regarding the same. You can get in touch with me for more details at [protected].

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShoppersStop.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    30%
    Complaints
    714
    Pending
    0
    Resolved
    210
    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
    View all ShoppersStop.com contact information