ShoppersStop does not process refund but keep on extending the date. This has been a second bad experience with ShoppersStop on Refund process. Earlier also, I got the refund after putting the matter on Consumer Complaints.
The item was picked up on 03/Oct and it was assured that refund will be processed in 3 days. After 3 more follow ups, these buggers are only asking for 3 more days every time. Refrain from Online shopping, as return/refund does not work with them.
Last mail:
Shoppers Stop
You
Dear Sharad Saxena,
Greetings from Shoppers Stop Team!
This email is with reference to your complaint regarding order id[protected]
Please be informed that we are following up with our team to resolve your issue however it is taking more time than expected.
Kindly do allow me some more time to get back to you with a resolution.
As we are working under case id: CAS[protected]C2F2V8.
And we have forwarded the details to relevant team to get it resolved .
Please accept our apologies for the inconvenience caused.
Feel free to revert if anything else apart from this we may assist you with.
Alternatively, you may reach us at our toll free number[protected] between 8:00 AM to 10:00 PM all days, or email us at [protected]@shoppersstop.com
Feel free to revert if anything else apart from this we may assist you with.
Thanks & Regards,
Aditya,
Shoppers Stop Ltd.
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