[Resolved]  Shoppersstop.com — victim of shoppers stop cheating

Address:676541

Sir or madam
When i decided to order skechers men casual wear slippers (Price : 2069 with promocode welcome) on that time im going to pay that amount through paytm upi transaction. Unfortunately that amount has been processing. After 10 minutes later i pay again through google pay transaction, thats also shows like that. After 5 mins that two transactions made successfully. And debited from my account too (Debited amount ₹ 4138). When i checked my order section, i can’t see anything about my product. Then i contact my federal bank customer care for further clarification then they told me that amount credited to your account. Then i trying to call your customer care number, and your team told me to wait 14- 30 hrs. And they can’t give any further information. I can see lot of complaints against you on social medias. Most of the problems are related with refund money. So i can understand that i also a victim of your scam. So i want my money back as soon as possible.. And i can give exact details about my concerns. I don’t want your # excuses and waitings, only want my money. Find to attached my entire details of my complaints.
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Aug 14, 2019
Complaint marked as Resolved 
After 14 days ... my issue resolved. Thanks ShoppersStop CustomerCare. And consumer complaints
ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2019
ShoppersStop.com Customer Care's response
We regret the inconvenience. We are working on your query. We shall keep you updated.
Aug 07, 2019
Updated by Shabil Anam
Why don’t you initiated my refund yet ? Its poor customer care services. I called your team yesterday they told me yesterday would initiate the amount and that refund initiation email will get u yesterday itself. But I don’t get any mail from your side. Why are you so pathetic . I never experienced this situation in shopping sites.
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    ShoppersStop.com Phone
    +91 22 6648 6648
    ShoppersStop.com Address
    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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