Shree Maruti Courier Service Complaints & Reviews

Resp sir
This is to inform you 21/04/2021 booked parcel from rohtak to Faridabad (inter stats just 75 km distance
And till date my parcel which contains essential goods medicine docket
[protected] for
The laser skin clinic nit 5, udham singh road fairidabad
I am tracking this from 23/04/2021
Talk to Mr Lanka who said that this packet is in other branch so can't deliver than is bring again to faridabdad...

Sir may document no [protected] booking date 21/12/2020 sir mera courier surat se 21/12/2020 ko surat se nikla 24/12/2020 ko lucknow me pahucha vaha lucknow office vale ko koi surat maruti courier vala phone kr ke bola ki inka peyment nhi hua h to vo log mere courier nhi de rahe hhai muchh bol rahe hai ki surat se mere pass phone aya tha ki mere peyment nhi hai sir may 21 ko hi 550 ka peyment kr diya jab ki mere usme jada kuchh tha bhi...

I had sent two packages on 5 september 2020 from sangli maharashtra to srinagar. It got delayed by 6 days and even when received. One of the package was completely open and the table was broken completely also one of the part of table pencil holder was missing. I tried calling the customer service but they listened to my problem and cut the phone on my face. I need a refund immediately. Very bad service....

Hello sir/madam,

I appreciate your services for more than 34 years in courier services but some how i am not satisfied with your end delivery services of any products/documents basis on my real experience. You products are available to the end delivery station and also shown delivered date as per your online tracking system but when we contact to end delivery station they said to me that if you want your parcel then come...

Hi recently i have courier some documents to udaipur from surat. On 30/04/19
I went to this courier company center and ask if they courier it to the mentioned address. They checked and said yes we do so i booked the courier and paid 140 for it. And they said that it will be delivered in 4 days.
But guess what on 11/05/19 i received a call from them, they said that your courier is returned as it is out of delivery area. I told...

I have book a envelop from hazaribag (Jharkhand, india) branch of shree maruti courier service pvt. Ltd. To deliver at gurgaon (Haryana, india) on 24/09/2018.
Now today (05/10/2018) we have yet not received at gurgaon add.
My tracking no. =[protected], dt - 24/09/2018.
Booking details photo attached here for reference. Request to send the consignment to respective given address.

Warm regards
Ajay...

Booking Information
Document No Booking Date Sender receiver Booking Center
[protected] 08/08/2011 SBI RACPC K J SOMAIYA INSITUTE OF ENGG MAHIM(W)
To Center Type
MUMBAI DOCUMENT
Delivery Information
Delivery Date Document No From Center To Center Reason ...

Dear Sir/ Madam,
My articles were dispatched on March 01st 2025 from
THE PARCEL SENDERS DETAILS:
FAB STORE
DELHI
MB[protected]
The parcel should have reached to the following address and details
RECEIVERS ADDRESS:
# 372, BEML LAYOUT, 8TH Main road,
opp. Kuvempu Rangamandira, Basaweshwaranagara,
Bangalore -560079
Name - Shashikanth BN
Mobile number - [protected]
But on 11/03/2025, The courier companies tracking shows it is delivered, and the receivers name is Raghavendran.
We tried to contact the customer service of courier company, but they say to contact Raghavendran. We don't know this person and we been staying in this address for 45 years.
No courier service representative called us to receive the articles on 11/03/2025.
When we tried ex-plaining this situation, The customer care representative is very rude on call and harshly speaking with customers.
At last, the courier company is now asking me to file complaint in Police Station for their mistake and handing the courier to some unknown person without our consent.
At least the courier company should have called our mobile number before handing it over to some unknown person.
We tried to contact the local branch of the courier company located in Rajajinagar; we found no proper response form them either.
No matter my money is gone for waste, my articles didn't reach my address. But still, I want to file complaint because this should not happen to others. Such fraud companies need punishment. Such customer care needs to be fixed, and they should be polite enough at least speaking to customers.

Very worst service always late

In order to track my parcel (consignment no. [protected]), I managed to obtain the no. of your Support staff from my vendor from whom I had purchased premium products. I called this Support rep - James - on his no. [protected] five times.

The first couple of times he did not answer my calls, the second time he answered and when I was in the middle of providing the cons. no. he cut my call. I thought it was a network issue and called him again. He kept repeating that, without the cons. no., he couldn't track my parcel but he was not giving me a chance to read the cons. no.!! He cut my call because, according to him, I wasn't speaking!

I called again and provided the cons. no. for the second time but again he cut the call once saying I was speaking too fast!

I called again and provided the cons. no. to him for the third time, this time speaking slowly so that he could hear the numbers. To my chagrin he not only cut the call for the 3rd time but even had the audacity to say he was going to cut the call because he had no time!!

The recipient of the parcel - Mr. Johnson Alexander - also called & spoke to James, your staff who accepted that he was rude with me. But I have since received no apology from the rude fellow.

While the parcel has been delivered to the party, I am still seething at the poor attitude of you Customer Care staff. I am so affected that I have told my vendor that I will refuse to buy any of their products if they use Shree Maruti Courier service.

I am delivered an item from Fablines Nilambur vide AWB [protected] on 21.01.2025. At the time of purchase of the item from Fablines, it was intimated that shipping charges shall be paid by Fablines to the courier service, and that no further payments need to be made in this regard. But at the time of delivery, an amount of Rs.100/- is charged by the delivery boy as charges from my aged mother who was alone at home. Kindly guide on what basis the amount of Rs.100/- is collected from my residence.

I am highly disappointed with the service of Shree Maruti Courier Service . I recently sent a parcel from India to Chicago, USA, and opted for their 4-5 day delivery option, for which I paid a premium. However, it has now been over 8 days, and my package still hasn’t arrived.

The tracking information is extremely unhelpful and hasn't been updated in days—it continues to show that my parcel is stuck at Bengaluru Airport, with no clarity on when it might actually reach its destination. This has caused a lot of frustration, as I trusted this company to deliver within the promised time frame.

When paying extra for expedited service, customers expect reliable tracking and prompt delivery. The lack of communication and accountability has been shocking, and I am now left questioning whether my parcel will arrive at all. I would not recommend this service to anyone looking for timely or dependable delivery."

The doc no. [protected] was booked on Oct 10, 2024 HATHRAS-PURDIL NAGAR for Hyderabad.

The courier was at the Saifabad hub on 14th since then company is not responding either the phone calls or the emails. I even reached the managing director. Worst company ever.

Consignment number : [protected] was booked from Bangalore to Agartala on 19th April to e shipped by Air, related fees were paid by gpay. When enquired about the status on 27th April, I have been told that it is stuck in Guwahati because of rail accident . When I have paid for by Air the company was shipping it by surface.

Dear sir,

I have submitted my assignment on 19th Feb any your employee told me that your parcel will be delivered before 25 th Feb but how lazy service is, my parcel delivered on 7 th March.

Due to your poor service I will be fail in my Examination.

I need clear explanation your poor service.

The consignment number - [protected]
Parcel booked on 11th April 2024 to Bangalore
Expected date of delivery: 13th April 2024
My Parcel did not reach and sent it back without even reaching the address provided for delivery. Parcel was urgent, that is why it was booked by air. when i enquired from the Bengaluru hub, got very annoying answer that they tried calling the sender phone. phone was not answered, so they did not deliver the parcel. My complaint is that, when complete address is given, why parcel was not delivered? the recipient was busy in his meetings, so he could not answer the call but was available from 13th April evening. they did not even bothered to call the sender or to the recipient again and sent the parcel back which has not reached Jaipur yet. Being urgent, the parcel has lost its importance which is causing mental harassment to me. why can't the strong action be taken against the service provider? this is very irresponsible act and really disturbing me a lot. How can one trust these kind of service providers? Need a strong justification

I have ordered a parcel from Hyderabad through shree maruti courier which was supposed to arrive on 7 March. Today is 14 March and it still hasn't arrived.
The customer care is giving stupid reasons like it's very far away (only 19 hrs distance)
And today they're not answering my calls
All the numbers are switched off
And one person named chitta ranjan Pradhan from bhubaneswar branch of shree maruti picked up the call after dialing 100 times and yelled at me that If I call so much they won't be able to do their work
It's been 15 days now I haven't received my parcel.
This type of behaviour isn't acceptable.

There is a customer care number mentioned on Shree Maruti Courier website.
But contacting that number returns that the number is not in service.

This is disappointing. I need to track a shipment and wanted to get in touch with them at the earliest.

My parent sent Honey from Diphu Shree Maruti Courier service to Bangalore. When I checked the given receipt for tracking, I found out that the products had been delivered to Delhi instead of Bangalore. One person has connected from the Shree Maruti Courier service, Diphu. He shares the DSR report, as per his report, I have connected to the person who got the products in Delhi. Coincidence, his courier number, and my parcel number are the same. But no resolution for my grievance to date. The concerned person from Diphu didn't even pick up my call.

I trust this message finds you well. I am writing to express deep dissatisfaction with the recent courier service (Document Number: [protected]). On the 14th, I paid an additional 1000 rupees for air delivery from Delhi to Bangalore. Regrettably, the shipment was sent by road, contrary to our agreement.

This misrepresentation raises serious concerns about your company's integrity. I entrusted Shree Maruti Courier Service with a time-sensitive delivery, and the deviation from the agreed service level is unacceptable.

Attempts to contact Amanjeet Singh at [protected] have been futile. I demand immediate clarification on why my high-priority shipment was sent by road despite the air courier charge. Additionally, I seek an explanation for the air courier fee discrepancy.

I urgently need information on the current status and location of my package, picked up on the 14th.

I expect a prompt and comprehensive response. Failure to address these concerns will compel me to escalate through consumer protection channels and share my negative experience online.