Sightsavers Complaints & Reviews

Aug 23, 2016

Sightsavers Customer Care's response Dear Sir,

We apologies for any inconvenience that this may have caused. Thank you for showing interest in supporting our cause. If you would like to make a donation then you may do so online on https://donate.sightsaversindia.in If in case you wish to make a monthly donation to our cause then it is only then that we would ask for your bank details where we would request you to sign a ECS mandate which needs to be approved by and your bank. If you are receiving regular calls from us then please do share your contact number with us and we would place standing instructions for your phone number.

Regards
Sightsavers India Team

Aug 04, 2016

Sightsavers Customer Care's response Dear Lakshman, We at Sightsavers truly value and understand your concern and would investigate further into the issue. At the same time, we would also like to acknowledge the fact that under no circumstances can anyone attempt to withdraw funds from anyone’s account until the account holder offers his/her consent by signing a mandate form which gets approved by the bank. In the event, you agree to support our cause only then would we request for a cancelled cheque just to validate the account details filled up on the mandate. If in case you do not have a cheque book so as an alternative, we would offer the option to share a self-attested copy of your passbook or bank statement which has all the requisite account information for validation. Please be rest assured that at no point and through no process would we compel you to make a donation or even withdraw any funds from any account without your signed consent. Just to share something about us, Sightsavers is a global development organisation that works with partners in over 30 countries to eliminate avoidable blindness, and fights for the rights and needs of people who are visually impaired or blind. Sightsavers has been working in India since 1966 and has enabled thousands of people to lead lives of independence and dignity. We have been working with local partners to strengthen organisations and communities, and have supported the treatment of millions of people with eye disorders. We have educated, counselled, trained and rehabilitated people who are visually impaired or blind, and helped extend the reach of eye services to the least served areas of India. We would be happy to help you with any further questions or concerns you may have. Please feel free to write to us directly on [protected]@sightsavers.org and we will come back to you at the earliest. Kind regards Sightsavers Team