Skechers Retail India Private Ltd. — extra money debited from credit card

I bought sketcher's shoe for my wife from ambience gurgaon. They made a bill of rs. 4799. Out of this i paid rs. 3000 by cash and i asked the person available on counter to take balance from credit card. That gentleman charged me full amount i. E. Rs. 4799 from my credit card. I did not check the same at that time and later on because the bill and credit card receipt were not matching, i got a call from ambience about the same. Later on when i did not get my money back, i called up to their store and asked the customer care number or email id to register a complain. On which mrs. Ankita singh denied giving the number and when i said her that i will complain about you as well, on which she remarked, "ok, go ahead". It is ridiculous on part of sketcher and since i have all proof, i will take up this matter further up to consumer care unit.