[Resolved]  Snapdeal.com — Cheated Rs 61002

Address:

Haridwar, Uttarakhand

I ordered an Apple iphone 5s 32 gb silver on 5 jan. After estimated shipping deadline, there was an update regarding its unavailability with the merchant and extended the deadline. Feeling insecure, I cancelled the order and they provide me its cancellation confirmation. As a rule, it takes 7-10 working days to reflect in account and I waited for that time. In between I contacted them also but they assure me that we have done it from our side. To my surprise, when they did not send it. I complainted. They demanded my bank satment thrice and I provided every time. In return, I requested them to provide transaction id, so that I can track it but instead they provide me reference number which is of no use to bank. Almost 32 days passed and yesterday they told me same thing with addition that the money might have been adjusted somewhere in ur account. I get surprised that how a qualified officer can talk like this. He doesn't know the banking at all. If the money got adjusted, it will be also a transaction and will b reflected in my account. Now, it seems total cheat and nothing else. My complaint is to return the money, and the inconvenience charges also. If they are not guilty, then provide me the transaction details.