[Resolved]  Snapdeal.com — Cheating the customers with fake sellers

Address:	Mumbai City, Maharashtra, 400051
Website:	www.snapdeal.com

Dear sir,

I have ordered this product Adidas Ax2 Olive Wildlife|Camping Sports Shoes on snapdeal dated26/10/2016 for Rs 4004 with festive discount of 25% on Amex card. The product was supposed to be delivered on 31/10/2016. On 02/11/2016 snapdeal has cancelled the order and initiated the refund of the same amount to my bank account. But the product is still available on their website with higher price tag. When I contacted the customer care they say that the seller is different and they can help about it. Because of this order which I placed on snapdeal I missed out many offers on other online shopping portals like amazon, flipkart.
I understand that, Snapdeal by providing cheap deals with fake sellers on their website, they are generating money for 10-15 days or more and enjoy the interest on the same and then cancel the order by saying the seller has backed out the deal. I have waited for the offers so long and got cheated badly by this snapdeal. Even though they have returned the money, I have not got the product I wished for at very lower rate. I have attached the image of the product availabity on snapdeal on 03/11/2016 along with the invoice of my previous order on 26/10/2016.
Request you to take necessary steps against Snapdeal, to honor my order and provide the desired product.Order ID: [protected], Placed On 26 Oct, 2016, Suborder Id: [protected]

Regards
Praveen Kumar U
[protected]
The federal Bank Ltd