Snapdeal.com — Got an empty packet in place of fastrack watch worth 4772 | |||||
Ordered a fastrack watch id no. [protected] and got an empty parcel. Complained on the same instant and shared all the photos, account details, id details as asked by the company. They assured me that refund will be initiated within 48 hrs but it has been more than 12 days and it seems customer care is just making fool. Daily they are saying that payment will be refunded within 48 hrs and more than 6 such 48hrs has passed. Please look seriously at this case take action and refund as soon as possible. Thinking to lodge fir in the local police station and in consumer forum in the next 48hrs as i recorded the calls with customer care of company. Customers are loosing faith on company due to these types of frauds. Was this information helpful? | |||||
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Snapdeal.com customer support has been notified about the posted complaint. | |||||
 22 Comments | |||||
Comments
I have provided all the details and proofs of the froud done by Snapdeal. I have mails and messages from snapdeal and GoJavas courier services to support my claim that too i have shared. Still snapdeal is cancelling my complain. It seems company didn't even investigated my case. The person who called to inform this rejection was not able to answer even a single concern of mine. Snapdeal is not answering and giving explanation why my complian got cancelled. I need the reply of company for further complains and cases in consumer form but Even asked for soo many times they are not providing any mail regarding their investigation or findings of report.
Its a clear case of FRAUD from SNAPDEAL. and they are fooling the customers.
Its a clear case of FRAUD from SNAPDEAL. and they are fooling the customers.
Why the company is only informing me! Why they are not able to give me a valid reason of the rejection?
As a consumer its my right to know the proofs that company investigated my case and also the valid reason of rejection.
As i am fully equiped with proofs against Snapdeal on this fraud case Kindly provide me either reason or report of rejection in written. (Via mail)
As a consumer its my right to know the proofs that company investigated my case and also the valid reason of rejection.
As i am fully equiped with proofs against Snapdeal on this fraud case Kindly provide me either reason or report of rejection in written. (Via mail)
I am understanding what you are saying but I think you are not understating what i m saying. Or i can say you don't want to understand as you are cheating your customers always and here in this case u are only making me fool.
I just want a written explanation that why my complain got cancelled and my refund is rejected Thats it
Now i think its clear!? Hoping for a logical and valid reply this time
I just want a written explanation that why my complain got cancelled and my refund is rejected Thats it
Now i think its clear!? Hoping for a logical and valid reply this time
Didnt got any call from yoir side this time. Again you are telling lie. You are a fraud and only cheating your customers. Your Dumb Doll customer advisors dont even know how to talk. None of your higher level executives or investigation team member has Guts to speak to me. Why you peoples are scared in giving me reason of rejection of my complain. Because of you fraud peoples i already lost my 5000₹ And now you Dumb peoples are making me loose my patience. As i am correct frm my side i am asking for the details of your investigation and cause of rejection. If you are not fraud and are fooling your customers then be brave to give me a written details of the above.
No you not. Didnt got any call frm ur side. Stop lieing again and again. You peoples broke my patience. I must say snapdeal is the worst onl9 shopping company.
Because of you cheaters i lost my ₹5000 and wasted my whole month in calling ur customer advisors (Spcly shweta gaur, naim, aakash) in hope of getting my money back.
Because of you cheaters i lost my ₹5000 and wasted my whole month in calling ur customer advisors (Spcly shweta gaur, naim, aakash) in hope of getting my money back.
Stop fooling your customers again and again As you say yourself a customer centric company be brave to satisfy you customers not only by words o[censored]r dumb customers advisor but also by your works. Again m saying
Be brave to send me the investigation findings and cause of rejection of my complain in Written.
Be brave to send me the investigation findings and cause of rejection of my complain in Written.
Didnt got any call from your team. Again m asking you Give me a valid reason for this rejection.
Stop trying to show false concern to your customers. You peoples are cheaters and do only unethical buisness.
Have some courage to show me your investigation report and cause of rejection.
I lost my ₹5000 bilieving this fraud company and an important complete month in calling your DUMB customer advisors.
Don't try to end this coversation by leaving ur standard message here. NEXT TYM SHOW SOME COURAGE AND REPLY RELATED TO WHAT I M ASKING FOR.
Have some courage to show me your investigation report and cause of rejection.
I lost my ₹5000 bilieving this fraud company and an important complete month in calling your DUMB customer advisors.
Don't try to end this coversation by leaving ur standard message here. NEXT TYM SHOW SOME COURAGE AND REPLY RELATED TO WHAT I M ASKING FOR.
Snapdeal.com — mobile handset
This mobile charge no start please replace this handset and give new mobileSnapdeal.com — Preg_replace
Dear sir/madam My request no.18258141 & vide order no [protected].I request for replace the item not for refund, so replace the item please. Thanksreturning shoes
I have been bought a shoes.whose size is 25uk which became small in size. So I request u to please return my shoes and give me 27uk size. Order no.is [protected]. Name: Abdul Hannan Ansari .COMPLAINT OF WRONG PRODUCT DELIVERED
I have ordered a Rechargeable Remote Control Car which Order No. [protected]. I have already replaced this car with another but still its not good and charger of this car is also not working its clearly fall selling.Defective product delivery
I purchased a htc desire 620 G handsat it can not work properly so i want return it and want my cash back pls. I hopd u solve my problem . ThksCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 11 4637 1100 [Customer Care]
+91 88 8825 4614 [Delhi]
+91 92 1269 2126 [Customer Care]
238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
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Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
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Team Snapdeal