Snapdeal.com — Order number [protected] - Hindware Wb Under Counter Garnet 58.5x43 (White) - 10080

Address:New Delhi, Delhi
Website:Snapdeal.com

I have received my DAMAGED product on 21st September 2015 S. No.Item Name 1. Hindware Wb Under Counter Garnet 58.5x43 (White) - 10080 Delivery Type: Standard Delivery Charges: (0) Track Dispatch Sub Order No.Dispatch FromPrice [protected] new delhi, delhi 2600 Estimated Delivery: 14 Sep, 2015 - 18 Sep, 2015 Total Amount : 2600 Promo Value : 385 Total Offer Discount : 32 Paid Amount : Rs. 2183 And when I informed them about the same, they promised me a reverse pickup. But after one week on my enquiry they said that their courier partner can't do reverse pickup, hence I should do it by myself. I am 76 years old retired railway magistrate but still tried my best to return it manually through every couriers from Bluedart to FedEx to DTDC to Speedpost but to my dismay the courier charges exceeds the cost of the product. Here in Kottayam, Kerala, we do have all the major courier, but it puzzles me why cant snapdeal initiate a reverse pickup. Now after innumerable phone calls and mail, snapdeal is trying to swindle me of my hard earned pension. After two weeks of nightmare, I am suspecting snapdeal.com is in the business of organized scam, providing people with damaged product and refuse to accept the product or provide the refund. But this attitude from snapdeal has made me even more determined not to let it slide even if the jurisdiction lies in Andaman Nicobar. P. G. Samuel +91 [protected]
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Dear P. G. Samuel

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.


Thank You for your cooperation.

Regards,
Snapdeal Online Team

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