[Resolved]  Snapdeal.com — Refuse to sell

Address:122002

I wanted to place order one one of the products which was advertised on tv, (hair straightner brush)but the person refused to take the order as i had earlier cancelled couple of orders, the orders were cancelled due to non aviailablity of the product(sukam power guard) no fault of mine, second order was lenovo external memory disk i accepted the item even it was not compatible with my pc. No three was micromax phone ..As a customer i have full right to cancell the order, it was done before the item was delivered, there cancellation policy is clear .I am really surprised and hurt, i had purchased items in past nearly for rs100000/-, i cannot contact the directly as they have no customer care email id, requested to kindly take necessary action
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2016
Snapdeal.com Customer Care's response
Dear vinod comar,

Kindly share your registered email id and contact details on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal
Verified Support
Sep 16, 2016
Snapdeal.com Customer Care's response
Dear vinod comar,

We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal
Complaint comments 

Comments

Dear Sir,
I have returned Bingo Black Android Smart Watch With Remote Camera Function
dated: 02 Aug, 2016 (Ticket Id:[protected]
kindly refund my amount -750.00 my freecharge account earliest
Snapdeal.com Customer Care's response, Sep 9, 2016
Verified Support
Dear V.Tr.,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
USB Mini speakers provided by the complaint are defective in nature.How your company delivers the torn products.We have called up so many times but even after 11 days, no response is given by the company.
Snapdeal.com Customer Care's response, Sep 9, 2016
Verified Support
Dear verma214,

Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.

Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Sep 16, 2016
Verified Support
Dear verma214,

We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information