[Resolved] Snapdeal.com — Refuse to sell | |||
I wanted to place order one one of the products which was advertised on tv, (hair straightner brush)but the person refused to take the order as i had earlier cancelled couple of orders, the orders were cancelled due to non aviailablity of the product(sukam power guard) no fault of mine, second order was lenovo external memory disk i accepted the item even it was not compatible with my pc. No three was micromax phone ..As a customer i have full right to cancell the order, it was done before the item was delivered, there cancellation policy is clear .I am really surprised and hurt, i had purchased items in past nearly for rs100000/-, i cannot contact the directly as they have no customer care email id, requested to kindly take necessary action Was this information helpful? | |||
Oct 17, 2016 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Sep 09, 2016 Snapdeal.com Customer Care's response Dear vinod comar, Kindly share your registered email id and contact details on [protected]@snapdeal.com so that we may assist you further. Regards, Team Snapdeal Verified Support Sep 16, 2016 Snapdeal.com Customer Care's response Dear vinod comar, We have not received the requisite details on your concern. Kindly share your registered email id and contact details with us on [protected]@snapdeal.com so that we may assist you further. Regards, Team Snapdeal | |||
2 Comments | |||
Comments
USB Mini speakers provided by the complaint are defective in nature.How your company delivers the torn products.We have called up so many times but even after 11 days, no response is given by the company.
Snapdeal.com Customer Care's response, Sep 9, 2016
Verified Support
Dear verma214,
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on writetous@snapdeal.com so that we may assist you in a better way.
Regards,
Team Snapdeal
Snapdeal.com Customer Care's response, Sep 16, 2016
Verified Support
Dear verma214,
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on writetous@snapdeal.com so that we may assist you further.
Regards,
Team Snapdeal
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I have returned Bingo Black Android Smart Watch With Remote Camera Function
dated: 02 Aug, 2016 (Ticket Id:[protected]
kindly refund my amount -750.00 my freecharge account earliest
Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.
Regards,
Team Snapdeal