[Resolved] Snapdeal.com — Snapdeal is a fraud company. It never returns the product | |||||
I had purchased a "Pigeon Sterling DLX 860 m3/hr 60 cm Hood Chimney" of Order ID-[protected] on 1st Oct. 2016. Due to misleading information on snapdeal website, I had requested to return and refund the product. Then they had send a mail to me that "We are Unable to pick up your product" please send us the product by yourself and we'll reimbursed the courier charge. After that I sent the product by Trackon courier at given address "GURGAON VULCANQC VULCAN EXPRESS, KHASRA NO. 26//13, 14, 15, 16/1, 17/1, 18/1, 27//11, REVENUE ESTATE OF SADHRANA VILLAGE CITY GURGAON / STATE HARYANA PIN 122505" as mentioned on the return form and also pasted the return form on the package. After few days, the product returns back to me as address was not available as told by the courier company. Now, again I called so many times and all the times they told me to please send the product. After so many calls, I agreed to send the parcel. Now, this time I sent the product by India post. Again, the parcel returned to me and "Not Now" written on the package. Again, I called so many times to snapdeal (Chor company). All the times they told me to again send the product to us by another courier company. Now, I tried to send the product by another courier companies like FirstFlight, DTDC and BlueDart but they refuses to accept the parcel and told me that the given address is either wrong or not serviceable by us. They also told me that we have seen so many products from this address returned back. Something wrong to this address. I called some courier companies Gurgaon office to conform the availability of that address. They just told me that we couldn't deliver any product to that address. Now again and again they (Chor company) told me to please send the product again. But, no any courier companies are accepting to deliver the product to that address. Now, what should I do? Please advise. Was this information helpful? | |||||
Feb 22, 2017 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Jan 20, 2017 Snapdeal.com Customer Care's response Dear sajjan pradhan, Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this. Regards, Team Snapdeal | |||||
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