[Resolved] Snapdeal.com — motorola moto pulse 4.0 bluetooth on ear headphones - black | |||||
Dear sir/mam, My name is akash verma. I had purchased motorola moto pulse bluetooth headphone from snap deal but after receiving when i open the box the product was looking very old having scratches on different places & doesn't have accessories like cables etc. Even after making request for refund still nobody has pick the product till now. On daily basis i got a message from snap deal that today their executive will pick up the courier but in the evening again message will come that today we were not able to pick up due to some reason. Tomorrow the same procedure will be followed by them. I got fed up from their system. Please find below the details of the order. Order id : [protected] Suborder id : [protected] Amount : 1848 inr Delivery date : 23rd oct. 2018 Complaint date : 23rd oct. 2018 Already 8 days has passed & no one has even called me from snapdeal side which is very pathetic. You are requested to resolve this matter asap. Regards Akash verma M:[protected] Email id : [protected]@gmail.com Was this information helpful? | |||||
Dec 5, 2018 Complaint marked as Resolved Snapdeal.com customer support has been notified about the posted complaint. Verified Support Oct 31, 2018 Snapdeal.com Customer Care's response Hi Customer, We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out. Thanks! Team Snapdeal | |||||
 3 Comments | |||||
Comments
I ordered a product on 13 October and I have not received my product. I have already made the payment through card. My order no. is [protected]. The status is showing delivered on 20 October. Please take immediate action against Snapdeal.
Snapdeal.com Customer Care's response, Nov 1, 2018
Verified Support
Hi Jyoti,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
Regarding Nike shoes order id : [protected]. I asked for refund and estimated pick update is 19/10/2018 but today night 20/10/2018 return is declined pls help me with this issue I want my money back.
Snapdeal.com Customer Care's response, Nov 1, 2018
Verified Support
Hi Rohith,
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.
Thanks!
Team Snapdeal
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We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.
Thanks!
Team Snapdeal