[Resolved]  Snapdeal.com — received incomplete product main product missing and have been cheated by snapdeal

Address:Jammu, Jammu and Kashmir, 180001
Website:Snapdeal.com

Respected,
My name is mohit gupta. I have placed an order on your website. I bought the allyson fitness orbitrek for my personal use... I have placed order under the name pawan gupta.
I didnot receive my order complete... The order which i placed had 4 different things they are as follows twister, stepper, dumbells and the crosstrainer... What i receivedis only 3 items in a small box a twister, stepper and a dumbells. The main item crosstrainer is missing. So i have been cheated by the seller... I didnot get what i asked for and have been cheated by the seller by paying 17115.
Please take this issue with seller also and ask him.. The courier through which it was delivered was bluedart... And you can enquire about the parcel from them... And just think how a crosstrainer can fit into a small box.. What i received is a small box
Now the thing is i need my money back... And u have a 7 day easy return policy. Please refund my money and arrange the pickup service as soon as possible... Please just let me know the time frame of pickup service and time by which i will be refunded... I need my money... Now it would take another year for me to buy a bicycle..
Contact me on my number
[protected]
Or
[protected]
If money is refunded and given back i will think it was a mistake by you and will not blacklist you for me... And please guide if there is any other legal process to file a police complaint or consumer court stuff

I will take snapdeal but also i will take seller to court...

This is last time i am replying to you.. Next time i will reply with legal notice.

And when you reply this time reply with facts and figure donot give me a professional answer.

My email id is
[protected]@gmail.com
[protected]
[protected]
My order no is.

Sub order id [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 11, 2018
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Dec 07, 2017
Snapdeal.com Customer Care's response
Dear Mohit (Mohit454167),

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Complaint comments 

Comments

Maine 1(micromax x407) mobile order kiya, mujhe mobile mila, par mobile me sonud prolem hai.nex din hi maine replace karne ko kaha, par snapdeal walo ka koi responce nahi hai.sanpdeal ko band kar dena chahiye,

ganesh tiwary
kolkata
Snapdeal.com Customer Care's response, Dec 9, 2017
Verified Support
Dear Ganesh (tiwaryganesh),

Thanks for reaching out to us. We care about your grievance and would request you to share your concern in detail along with your order ID, complaint no. and contact information with us at help@snapdeal.com so that we may assist you.

Regards,
Team Snapdeal

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Snapdeal.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    71%
    Complaints
    14445
    Pending
    2758
    Resolved
    9447
    Snapdeal.com Phone
    +91 11 4637 1100 [Customer Care]
    +91 88 8825 4614 [Delhi]
    +91 92 1269 2126 [Customer Care]
    Snapdeal.com Address
    238, 1st Floor, Okhla Industrial Estate, Phase III, New Delhi, Delhi, India - 110020
    View all Snapdeal.com contact information