Snapmint — Already paid down payment but not confirmed

Address: Bangalore
Website: Snapmint

I tried emi basis order in snapmint app and paid the downpayment amount through phone pay UPI 2710
But order is not confirmed and didn't received any confirmation message from snapmint it still shows its in progress, i need my amount back or i need order as I placed
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Dear Customer,

We are really sorry for the delay in replying.

We've already sent you Amazon's gift card voucher code number of same price on your register mail address. instead of product.

you can use it and place order from your side on your Amazon account.

For further assistance feel free to contact our customer support number[protected] from 10 AM to 7 PM, we will be happy to assist you.

Thank You
Team Snapmint!!!

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