[Resolved] Snapmint — down payment deducted and not receive the item | |||||
I have ordered lenovo laptop through snapmint and also paid the downpayment. After paying the downpayment i got a call saying that they couldn’t dispatch since there are no available products and they have canceled my ordered. I have been trying to contact them since. But the main reason why i want to complaint is that even though they canceled my order the snapmint team still charge me the emi amount which they are going to deduct monthly. I am okay if they didnt refund my downpayment... But still charging me for not receiving my item is so wrong, they do call me when they are going to cancel the order. And when i checked the order it says that the order have been canceled. This is a fraud company. Not refunding the downpayment, not receiving the product and still the emi is going on Was this information helpful? | |||||
Sep 24, 2019 Complaint marked as Resolved The company Snapmint haven’t resolve any of my problem in any step. Neither they called or emailed. I need serious help here | |||||
 7 Comments | |||||
Comments
I have ordered a mobile phone, I have done the downpayment, on 12.12.19, Ordered Id is. 1214080, It's already 5 days but not recieved the item, no update I cant even track my ordered.
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Hello
Please refund my amount of Rs.2299/-,
i have ordered Iphone on 8th mar, i got an call from snapmint that product is not available we will cancel order and refund amount. but till now i have not received the amount.
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Please refund my amount of Rs.2299/-,
i have ordered Iphone on 8th mar, i got an call from snapmint that product is not available we will cancel order and refund amount. but till now i have not received the amount.
MannuShona's reply, Jun 4, 2021
Hi, I think we all should come together and file a legal complaint against the company. I am also suffering with the same issue. Please mail me at rana.manjusha11@gmail.com. We all must come together. We all will contact with each other and teach them a lesson.
Deduct money from my account but item not order
I bought this Ubon SP-70 Cool Bass Portable Speaker from this snapmint.com website and then I saw that this product is out of stock but I paid in advance and later I saw that this product is out of stock but something from the company. No reply coming that it will deliver or this product refund money will refund me nothing is not replying I am calling mail but no reply they are not saying they will not deliver this product I am waiting for about 3 to 4 days but no reply Can't you please take a look at it
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I had placed a order on 24-11-19 on vijay sales and opt for EMi from your portal and now its been 4 days your portal and app says order is ready and dispatched by vijaysales till 27-11-19 and now i m checking again its says SORRY COULD NOT APPROVE YOUR LIMIT PLEASE TRY AGAIN AFTER 3 MONTHS.
I would like to know where is my order and and i have paid Down Payment of RS1520/- how now i m not approved. Althoug i m not able to contact you when i call you your IVR says press 11 when i did its get disconnected.
If its a fraud activity please look into the matter so i can take this case ahead in court.
Images for Reference attached.
Regards,
Gagan Taneja
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