Snapmint — I placed one order is vegetable chopper,

Address: D.NO:203,Neha towers,sahakar nagar,khammam,507002, contact number 7569270612

I placed one order is vegetable chopper on 03/09/2025, but till now i didn't received that product, (order id[protected], when placed order down payment 56 rupees deducted from my account, EMI details showed on snapmint app, how to pay emi without received my product