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Snapmint Complaints & Reviews

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Updated: Mar 13, 2026
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Bad 😕 It seems that Snapmint has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Snapmint reviews & complaints page 2

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V
vee2002
from Chennai, Tamil Nadu
Jul 16, 2025
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Received fake and used shoes no response from support

Address: Chennai

I placed an order on Snapmint for a pair of shoes (Order ID: 387184). After a long wait of more than 10 days, I received a used and fake product. The shoes were clearly worn, dirty, and not in new condition.

I immediately tried to raise a complaint and contacted Snapmint support for a replacement or refund. However, there has been no response or update from their side, even after multiple follow-ups.

This is...
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K
K Kailash patra
Jul 9, 2025
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Reg:- Online Shopping and personal Mail ID.

Address: Santoshpur. Ganjam, Odisha

Dear Snapmint,
My Self K Krusna Patra. i am a daily user of Snapmint. Actually, yesterday i received a call from Snapmint regarding the Voucher code on that time the person asking me my mail id and Authenticator code, while i given on that time my mobile was restart automatically. after restart my mobile i saw in my snapmint account someone took order, and the voucher also sanctioned.
while i am trying to active my account...
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B
Bharat panadit
Jul 2, 2025
Jul 3, 2025
This thread was updated on Jul 3, 2025
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Sanpmint to amezon odar not received

Address: Sarkari hospital chorwad

Sanpmint to amezon odar not received
In motar...
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V
Vichuus
from Alappuzha, Kerala
Jul 1, 2025
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Product refund

Subject: Request for EMI Adjustment – Refund Already Processed to Snapmint

Dear Snapmint Support,

I am writing to raise a concern regarding an EMI issue for an iPhone purchased through Snapmint.

I had returned the product to the seller, and the full refund was successfully processed and received by Snapmint. The seller has also confirmed that the refund was completed. However, I had already...
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V
venkatesh N123
Jun 9, 2025
Jun 14, 2025
This thread was updated on Jun 14, 2025
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Autopay option Not Cancelled

I ordered a phone in snapmint and made my down payment and then the order was cancelled without any explanation and down payment was refunded but the autopay ecs mandate is still turned on.. In snapmint app to cancel the ecs mandate they show there is no ecs mandate to cancel but still in my google pay the ecs mandate is turned on showing in live and no cancel option is showing.. Kindly resolve the issue and stop my ecs mandate option....
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P
prakhyat9453
from Mathura, Uttar Pradesh
May 3, 2025
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Money deducted from my account but payment was unsuccessful not getting my refund

Website: snapmint.com

My money got deducted from my bank account but the payment was unsuccessful...
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S
sivaranjanin
from Madurai, Tamil Nadu
Apr 30, 2025
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Egal Notice Misleading Trade Practice and Denied Return (Order #29028220)

I purchased a Flu Mattress via Snapmint (Order ID:[protected]. I requested a return, and both Snapmint and Flo Mattress refused to process it — each blaming the other. I was never informed at purchase that returns are not allowed on Snapmint purchases.

This is a violation of consumer protection laws and misleading business practice.

I now demand a full refund AND to retain the mattress as compensation for the...
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K
Kalyan Bopate
Apr 20, 2025
Jun 12, 2025
This thread was updated on Jun 12, 2025
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I am complaining about my flipkart voucher purchase

I Haven't Received my flipkart voucher till now....
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T
TN balaji
from Chennai, Tamil Nadu
Mar 21, 2025
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Pc components missing

I received a incomplete product with missing components, first they said the missing components will be delivered separately later they said they will return or replace the product, after 2 weeks they said pickup will be done within 2 days, I’ve waited for almost 1 month I have contacted them almost every day, still no proper answer from them.
For last few days they are asking me to pay the emi for that product, how I pay the emi...
+1 videos
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L
luvlysingh
Mar 10, 2025
Jun 16, 2025
This thread was updated on Jun 16, 2025
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Closing my account

Address: Office No. 201, 2nd Floor, C-Wing, Neelkanth Business Park, Nr. Vidyavihar Station, Vidyavihar (West), Mumbai - 400086

I order regular from snapmint but feb 2025 when I order one product.. I give down payment but they didn’t even deliver the product and also close my snapmint account.. this is so so much frustrating and disturbing me mentally.. I am trying to manage my cibil but they close my account and not responding my emails...
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M
Mansiparekh123
from Virar, Maharashtra
Mar 10, 2025
Jun 16, 2025
This thread was updated on Jun 16, 2025
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Not returning my money

Address: Vidya vihar west
Website: Snapmint which helps with loan

I have placed an order with flo mattress and the payment gateway was snapmint i have cancell My order next day and flo mattress people have refunded the amt to snap mint people but they r not giving me the money back and making me pay the emi’s...
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A
Ashirp
from Kozhikode, Kerala
Feb 10, 2025
Jun 16, 2025
This thread was updated on Jun 16, 2025
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EMI processed without getting the amount/voucher

I have taken one EMI amount worth 7500 as flipkart voucher through snapmint app (order id:[protected] yesterday (09/02/2025). Snapmint sent the mail for avail the voucher and i did the avail then it’s showing it would be sent the voucher to the mail within 30 minutes, unfortunately there is no such mail received yet but the in application status changed and my EMI started...
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R
Rahul Singh07
Jan 14, 2025
Jun 16, 2025
This thread was updated on Jun 16, 2025
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Profile update

Address: Moondiya todabhim karauli raj

My snapmint all emi cleared but not updated profile...
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S
Shishupal222
from Tonk, Rajasthan
Dec 12, 2024
Dec 12, 2024
This thread was updated on Dec 12, 2024
Resolved
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Showing loan

Dear Sir,
I am shishupal prajapat i have taken the treatment of my wife Falu devi in FEB 24 in Manglam plus medicity hospital. Now in my paytm app showing the loan 63952 i have talked with snapmint employee to sattle amount and paid 5000 INR per EMI for the same with discussion with MS. Neha MOb- [protected] but it in not deducted in this loan amount. i am regularly calling for the same but no one is answering to sattle this loan...
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H
hscbc
from Mangalore, Karnataka
Nov 7, 2024
Jun 14, 2025
This thread was updated on Jun 14, 2025
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Product not yet received

Website: snapmint

My product has not been received yet its been more tha 40 days, my emi is not yet paid, i dont trust if ill ever receive my product my order number is 22783020 please do the need full or cancel my product...
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L
LocalBitcoinAlternate
Nov 5, 2024
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Request for Refund and Cancellation of EMI for SnapMint Order ID: 21775491 (Ticket No:8730646764512)

Dear Snapmint Team,

My name is Adarsh, and I placed an order for a *TrueView 4G SIM 4MP Solar Powered CCTV Security Camera* on Amazon through the Snapmint application. The order details are as follows:

Snapmint Order ID: 21775491
Amazon Order ID:[protected]
Order Value: ₹8, 400

On September 27, 2024, I received a call from the courier, informing me that the package was...
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S
[email protected]
Sep 29, 2024
Sep 29, 2024
This thread was updated on Sep 29, 2024
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Pressure cooker. Handle broken please replace the cooker

Address: 31-1-345/A gopalpur, Vinayaka colony road no.3

Order details 19999491
Pressure cooker handle broken
Please replace the pressure cooker...
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T
Taanuuu
from Padrauna, Uttar Pradesh
Sep 10, 2024
Sep 28, 2024
This thread was updated on Sep 28, 2024
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Regarding an order from amazon

I placed an order on snapmint for amazon i have paid all my emis and still the order is not delivered but showing completed on snapmint. I tried calling them even mailed but got no response. They have not delivered my order but showing completed. What am i supossed to do next....
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D
Daniel David M
Sep 8, 2024
Sep 28, 2024
This thread was updated on Sep 28, 2024
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Mobile number change

I request 4 times to change my mobile number, past 1 month...but they still not change my mobile number...very very bad service about that ...so kindly change my mobile number that is the complaint..thank you...
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K
K Lyngdoh
from Shillong, Meghalaya
Sep 5, 2024
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Address: Not Found
Website: snapmint.com/about-us

Hi There, Snapmint, this is my Order number: 20580878. I ordered a product from Amazon, and while my EMI payments have been coming due and my down payment of $1344 has been deducted, the goods have not yet come. Kindly take care of this as soon as you can. Kindly give me a call to talk about this problem that I frequently encounter. This was the message I wrote to their email id and it was found out that the email id mentioned in website that message not delivered.
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