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Snapmint Complaints & Reviews

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Updated: Nov 7, 2025
Complaints 731
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56
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Snapmint reviews & complaints page 2

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B
Baljeet Kumar Sharma
from Delhi, Delhi
Jul 19, 2024
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Address: c 1 Extension Jhanda Chowk New Ashok Nagar Delhi

I hope this email finds you well. I am writing to request the deletion of my Snapmint account. I no longer wish to have an active account with Snapmint and would like all my personal information and account data to be permanently removed from your system. Please find below the details of my Snapmint account: Registered Email Address: [protected]@Gmail.com Full Name: Baljeet Kumar Sharma Contact Number - [protected] I understand that this action is irreversible, and I would like to proceed with the deletion as soon as possible. If there are necessary steps or forms that need to be completed from my end, please let me know. Thank you for your assistance in this matter. I appreciate your prompt attention to my request. If you require any further information or have any questions, please do not hesitate to reach out to me. Sincerely, Baljeet Kumar Sharma
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    T
    from Pune, Maharashtra
    Jun 5, 2024
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    Permanently close my account and

    Address: Tulsi Vandan-2 Apartment, Spine Road Spine Road MIDC Pradhikaran

    Dear Snapmint Finance Team,

    I hope this email finds you well. I am writing to formally request the closure of my account with Snapmint Finance.

    I have thoroughly evaluated my financial situation and have decided to discontinue using the services provided by Snapmint Finance. I appreciate the convenience and support that I have received from your team during my time as a customer.

    Please proceed...
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    G
    GBZara
    from Aizawl, Mizoram
    Jun 4, 2024
    Resolved
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    Address: Aizawl, Mizoram

    I ordered a Steam Wallet topup worth Rs.5000 from Snapmint. Initial transaction went smoothly and downpayment of Rs.930 was successfully paid. Issues started once steps were taken to claim said topup. The topup seller contacted me but since i could not provide the Amazon order ID, they refused to provide me with the key. I tried to contact Snapmint but they have been unresponsive to all my emails, aside from useless automated email responses. I cannot contact their customer support by phone either. I am deeply worried that i will have to pay EMI for a product i cannot use or claim.
    +6 photos
    Jun 7, 2024
    Complaint marked as Resolved 
    I called their automated customer support helpline (022-48931351) and you have to select No when they ask you if you are satisfied with the call which redirects to a real customer support specialist. I stated all my issues as well as the duration between the order and delay in receipt. I was initially told that the code would be sent to my email address within 1 hr, I waited a whole night and did not receive it. I called again this morning and they were super helpful. My order was processed and delivered to my email within half an hour of the call. I am beyond relieved and happy that the issue is finally resolved. Honestly, i feel like most of the blame lies with the amazon seller who refused to send the code to me via whatsapp even after saying i was willing to provide ID proof. Snapmint as usual were super helpful provided you can get into contact with them. Issue Resolved!
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      A
      Ananthakrrishnan
      from Ernakulam, Kerala
      May 14, 2024
      May 27, 2024
      This thread was updated on May 27, 2024
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      Money lost! I ordered a product and paid Rs. 651 as downpayment... Now the product is not shown on 'My orders ' section and i don't know what to do next beacuse of non availability of customer support... At least i want the refund asap... Or the customer care of the snapmint team should solve the issue My order id[protected]
      In my orders section, it says that verification succesful, but there is no further proceedings... And the product costs around total of 3100 Rs and iam concerning about the emi to be paid
      Dear Ananthkari, we apologise for the inconvenience caused to you . As we have check your order is already cancelled from as per your request, and downpayment has been refunded in your source bank account on 14th MAY in your source bank account . We hope we are able to solve your issue, if you still face any problem feel free to contact us . Team Snapmint!
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        A
        Abhilash.G
        from Tumkur, Karnataka
        May 14, 2024
        May 14, 2024
        This thread was updated on May 14, 2024
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        Resolved

        EMI cleared but not updated

        Dear team,
        Order No.9731879, My EMI amount as been cleared but its not updated, so its badly impacting on my CBIL score. Kindly requesting to updated and issue NOC...
        +1 photos
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        Ajitkumarp
        from Jaipur, Rajasthan
        May 10, 2024
        May 10, 2024
        This thread was updated on May 10, 2024
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        Resolved

        Nor delivred

        Not delivered...
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        A
        Anju1127
        May 8, 2024
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        I had an extremely bad experience with Snapmint. I purchased a kitchen cooler through Snapmint via symphony, but the cooler was not delivered, and the down payment was deducted without any confirmation. Despite this, there was no customer care support from Snapmint. I tried calling them 50 times, but only a bot responded, and there were no human representatives available.
        The bot mentioned that they would reach out to me within 24 hours, but it has been 120 hours, and I have not received any call from them. This is very unprofessional behavior from the company.
        +2 photos
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          Y
          Yazar Muhammad
          Apr 28, 2024
          May 10, 2024
          This thread was updated on May 10, 2024
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          Refund issued

          Address: Kasim manzil thekkumbhagom po paravur

          "ITS FRAUD"
          Never ever think about a product buy from snapmint...

          I try to buy a product from dpanda (skywall 40 inch tv) via snapmint, product was cancelled until now not received my refund amount is ####/-
          order no is 16762889......
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          S
          Shridip
          from Yavatmal, Maharashtra
          Apr 28, 2024
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          I am complaining about loans which I paid but still getting calls

          Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park MIDC,Mahape Navi Mumbai Mumbai, Maharashtra 400710 India

          I repay every emi on Snapmint before it dates, my last emi is on 3 may 2024 but that emi is also i paid before its time, because of calls and messages getting from Snapmint. Even after paying all emi i get regularly calls and messages near about 15- 20 calls every day and messages. I tried reaching Snapmint customer care but they didn't reply me. Their call number is only for queries no one will talk with us. Please do something quik about...
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          S
          Subham122
          Apr 19, 2024
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          Address: Beyours, NCR
          Website: www.beyours.in

          I order from Beyours. and then beyours refunded my money i.e 3222 to snapmint. I can't find my refund amount anywhere in snap mint. neither they are responding my emails.
          Email id/snapmint id- subham.[protected]@gmail.com
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            A
            adityapuri
            Apr 15, 2024
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            They are not refunding my money and in their app they are showing that they refunded my money pls help me
            +1 photos
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              K
              Khadar Shaikh
              Apr 15, 2024
              Apr 15, 2024
              This thread was updated on Apr 15, 2024
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              Address: Vikhroli parksite colony West Sagar nagar Mumbai 79

              My registered mobile number was [protected] call me
              Apr 15, 2024
              Updated by Khadar Shaikh
              Update my complaint callme back
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                Address: Unit No. 205, Building No. 3,Sector 3, Millenium Business Park MIDC,Mahape Navi Mumbai Mumbai, Maharashtra 400710 India

                I have ordered a product on 14 March 2024 and paid a down payment of Rs 433 at the time of placing my order. I have ordered through MIVI website and I received only Snapmint order ID. When I contacted MIVI regarding this issue, they are asking me to provide the MIVI order number. But unfortunately I don’t have MIVI order number. I have Snapmint order number only. I have spoken to the MIVI customer support team and they are asking me to...
                +3 photos
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                W
                Wasimagram
                Apr 9, 2024
                Apr 9, 2024
                This thread was updated on Apr 9, 2024
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                Address: Unit 301 & 302, 3rd Floor, Origin 108, Nr. Bhakti Bhavan, Sindhi Society, Chembur, Mumbai, Maharashtra 400071

                Wasim agaram
                48 sivan east street nagore
                [protected]@gmail.com
                [protected]

                Dear Sir/Madam,

                I am writing to express my dissatisfaction with a recent purchase of Bacca Bucci shoes made through Snapmint on EMI. On20march 2024, I bought a pair of shoes with the expectation of receiving a high-quality product that would meet my needs. However, upon receiving the shoes, I discovered several issues that have left me deeply disappointed.

                Firstly, the quality of the shoes is not up to the standards I anticipated. The material used appears to be of inferior quality, and after wearing them for only a short period, I noticed signs of wear and tear that should not occur so soon after purchase. Additionally, the shoes do not fit comfortably, despite selecting the correct size according to the sizing chart provided.

                Furthermore, I am extremely dissatisfied with the EMI payment process through Snapmint. I completed all EMI payments as per the agreed schedule, yet I have not received any reimbursement for the returned product. Despite fulfilling my financial obligations, I am still out of pocket and have not been provided with the level of service I expected.

                I request that you take immediate action to rectify this situation by:

                1. Providing a full refund of the EMI payments made for the returned product.
                2. Ensuring that the reimbursement is processed promptly and credited to my account without further delay.

                I trust that you will address these concerns promptly and provide a satisfactory resolution. If necessary, I am prepared to escalate this matter further to ensure a fair outcome.

                Please acknowledge receipt of this complaint and provide an update on the actions being taken to resolve the issue.

                Thank you for your attention to this matter.

                Sincerely,

                Wasimagram
                +3 photos
                Apr 09, 2024
                Updated by Wasimagram
                This all are my email requesting to company
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                  S
                  Saginelaraju
                  from Kurnool, Andhra Pradesh
                  Apr 6, 2024
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                  Address: Bangalore, Karnataka
                  Website: www.snapmint.com

                  Hello sir.
                  Please close my Snapmint loan account because my loans all EMI is fully paid. Because my all EMI is paid but cibil account has snapmint account is activate showing. So sir kindly close my snapmint loan account and update my cibil score.
                  Thanks
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                    S
                    Saginelaraju
                    from Kurnool, Andhra Pradesh
                    Apr 6, 2024
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                    Address: Bangalore,Karnataka

                    I’m unable to delete or deactivate the snapmint account or find any options to do, emi’s were cleared a year ago and the NOC was also shared.. I could still see Snapmint acount as active, reflecting on my CIBIL.

                    I wanted a solution to deactivate or delete the account completely.
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                      Umiruu
                      from Srinagar, Jammu and Kashmir
                      Apr 4, 2024
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                      Address: Srinagar

                      I had ordered mobile phone from snapmint after delivery I got faulty mobile phone mobile phone is not working properly. I called and complained to snapmint customer care but they did not help me return back faulty mobile. Kindly register my complain thank you
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                        A
                        Ashwini9504
                        Mar 20, 2024
                        Mar 6, 2025
                        This thread was updated on Mar 6, 2025
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                        Personal loan not transfer in bank account

                        Address: Mumbai

                        My personal transfer in bank by snapmint but emi show for personal loan...
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                        A
                        Ashwini9504
                        Mar 19, 2024
                        May 10, 2024
                        This thread was updated on May 10, 2024
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                        Personal loan order id 16032959

                        Address: Mumbai

                        My personal loan not transfer in bank account but emi show for personal loan
                        how. i complain in snapmint company but no responce...
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                        C
                        Channaka Jayaram
                        Mar 15, 2024
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                        I hope this email finds you well.
                        I am writing to request the deletion of my Snapmint account. I no longer wish to have an active account with Snapmint and would like all my personal information and account data to be permanently removed from your system.
                        Please find below the details of my Snapmint account:
                        Registered Email Address: [protected]@gmail.com
                        Full Name: Channak Jayaram Venkata Sai
                        Contact Number - [protected]
                        I understand that this action is irreversible, and I would like to proceed with the deletion as soon as possible. If there are necessary steps or forms that need to be completed from my end, please let me know.
                        Thank you for your assistance in this matter. I appreciate your prompt attention to my request. If you require any further information or have any questions, please do not hesitate to reach out to me.
                        Sincerely, Channak Jayaram
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