Snapmint — It is my complaint against the payment

It is my complaint against the payment I made that we downpayment and no details are shown or the order is not confirmed anything about it there is no information on the app or on the Flipkart app on my phone my registered mobile number I am mentioning it here my registered email id to snap and account I am resting here and please resolve this issue either please order or please refund my down payment.