Sony — Customer humiliation by sony service centre at varanasi

Address:	Chennai, Tamil Nadu, 600024
Website:	www.sonyindia.co.in

Sony service centre at varanasi is being handled by gundas who attacked customer and misbehaved

This is to enlighten you the worst case which never happened in sony company history and you would be shocked to know that people are gunda at varanasi service centre these people have to be taken on action and if possible you need to take code of conduct as per the company’s norms i do believe that the company policy and guidelines does not entitled mr. Uday and rest to use and harrash any customer if he is visiting the service centre, please get in touch with me as per the company act’1956 the people neither has been assigned with the arm and given these kind of special, illegal, unethical, unprofessional, and against the company laws and value too.

And gaurav and uday they enquired about my company, my place and other unprofessional question which is none of their business - i have the video recording of all this when i visited last month the service centre and on 18.07.2016 this shows that they are indulged in the criminal business along with the job in your company and that’s the reason uday has mishandled me and gaurav was enjoying as shankar as well as gaurav should be taken in action too because when i denied over the with shankar he forced me please do visit we have some offer for you that ‘s why gaurav is calling you at service centre. Believe me these people will definitely drown down the goodwill and spoil the name at least in varanasi which will lead the defamation across the globe.

Gaurav, even he has seen all the scenario and seems that the things is being manipulated and seems that this was pre-planned and mr. Shankar has called me to come and meet at service centre at 4 p. M and when i said him that i already wasted my 2 and half hours yesterday at your service centre and there was no solution provided at all;

Then i am not interested to come tell me what is the issue why are you calling me at service centre you can discuss everything over the call but even though he called me and asked that please come he wants to speak you something personally, it proves all three were indulged in this conspiracy.

He said he does not has the stand by handset (Lack of planning and proper management) which is unprofessional attitude and i was standing there for two and half hour and there was no resolution he forcefully kept my handset and there was damaged handset he was was giving as standby and i denied to accept that mobile and it seems that all this incident which happens today was trapped and pre-planned and then in that case these people have called me today and i ensure if there has not been the cctv they might have killed me today itself -

#it means a customer can't use his right and i am in dilemma that if i am in democracy or monarchy??
# he threw my mobile on desk and screen has got broken and also the mobile has been completely damaged, he had willing and done it just like a gali ka gunda, why have you offered your service centre to someone who is doing criminal activity and gundagardi, loot with customers and also your other staff were enjoying this scene, why???
#he pushed me mishandled me and my personal property (Mobile my bag and helmet) which was lying with mr. Gaurav and mr. Gaurav didn't object why you are (Uday) interfering in this issue why you misbehaved why you mishandeled?

I was having a decent discussion with gaurav but he involved willing and mr. Gaurav dint ask him please don't deal with my customer as i invited him but he was enjoying and just enjoying and enjoying, why has he called me (Gaurav and shankar,???
#why this guy and people of service centre were looking on the exhibition as this happens everyday, who??

He did not let me collect my helmet and pushed, hit me grab my coller and took me out side the gate and these people mr. Gaurav and shankar and rest of the staff were just enjoying.. Think of that i am literate and if there has been some illiterate person these people might have killed him, do you have some company's goodwill, value, integrity, compliance, company ethics and principles or these have been sold out to few people called uday, gaurav and shankar???

And what exactly seems that he mr. Gaurav is trying to do some manipulation.
Talking about integrity issue - whenyesterday he called me up and he was trying to say that he is

I have attached today discussion with customer care and gaurav who was a silent and seems pre-planner of the today's incident, please dig in and dig out all the word by one by one which i interrogated by gaurav which he accepted and his words were proving that he was directly involved in this conspiracy along with shankar...

There has not been taken any serious action neither anyone from human resource team, nor from top level management has come up to say anything about this non-humiliating, killing one’ morale, self respect and they are still quite..

Now what do you want to say can't a customer raise his own problems regarding products and services if he raises these gunda will handle to customer as the people there like area manager gaurav and service manager shankar were not able to respond to question raised by me and my mobile issues???

This is nothing but this picture clarifies and it proves that the company is being managed administered and mishandled by uday, gaurav and shankar like people who promote gundagardi, loot and mishandling of customer and misbehaving too...

Regards, vikash jaiswal

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