Sony — False promise that the company will provide Android kitkat update to Sony Xperia SP

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Mumbai City, Maharashtra

I was a loyal customer of Sony and I had an Xperia SP and the site (Image attached) mentioned that the device will be getting an kitkat update. However it seems sony has back stabbed us. Sony's slogan is make believe. The company did not stand up to its words? Please check the number of dissatisfied consumers you have made in these couple of days I wanted to buy a Sony smartband talk but I can't now because it only compatible with kitkat devices. So jus to buy a new band I have to buy a new phone too? What is Sony trying to do as a company. If i have the slightest truth in what I have written I will not be surprised that Sony will perish in the market quickly, Sony have already given up its laptop business. I am a tech freak and i usually recommend devices to my friends and their family. Sony has made itself off the list now and I know it won't bother about that but I am not the only one out there asking for an explanation...Could Sony let me know was it due to a technical reason?...or what was it. As a company i have lost faith in you and what hurts more is that I used to comment on forums before the official news that the device will be stuck @ 4.3, that Sony will throw in kitkat even if it has to be at the last moment. The device specifications were capable of handling kitkat easily. We are consumers dear sir and we have every right for an explanation and I demand it. With remorse, Ralph Soans A will be ex-Sony consumer