[Resolved]  Sony — for not getting warranty of manufacturing defect product

Address:Lakhnipur Maheshpatti Ujiyarpur Samastipur, Near Pakka Kuaan., Samastipur, Bihar, 848101

Dear sir,
Mera name:- rajesh kumar hai, maine october ki 26 taarikh ko maine ht-rt3 home theatre purchase ki hai..
Aur mere home theatre ka woofer 8th november se kaam karna band kar diya maine 16th november ko complaint karwayee hai aur aaj 26th november ko mere yahaan service engineer visit kiya hai aur jab usne woofer open kiya to speaker ke joint ke paas se wire chhuta hua tha.
To kehne lagaa ye chuhaa damage kiya hai ye warranty me kaam nahi hoga..
Jabki sir, maine khud hi achchhe se dekha hai jo wire chhuta hua hai wahaan par ka solding damage hai aur uske just side me hi plastic hai jo bilkul sahi hai.
Aur us jagah ko dekhne se saaf pataa chalta hai ki solding jalaa hua hai.
Lekin, service centre kaam karne ko taiyar nahi hai aur keh rahi hai paise lagenge tab repair hoga..
Kindly mujhe service dilwaye aur mere product ka warranty avail karwaye..
Name:- rajesh kumar
Mobile:-[protected].
Brand:-sony
Model:-ht-rt3
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Nov 25, 2019
Complaint marked as Resolved 
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