Sony India — Advance taken but no service provided

Address:	411044
Website:	sony india

Issue of horizontal line appearing on screen was reported to customer care of sony on 13.3.16 id 31136210. engineer came and said panel has to be changed for this he took 5000/- via cheque which has been credited to their account. Till date on enquiries with call centre i am getting a reply that the panel is not available when it fact i was told i would get in in a week's time. today one month has passed and there is no response from their end.