Sony India — all hdmi ports non functional sony tv model kdl-32 ex520 in5 full hd led smart tv

Address:

Bangalore, Karnataka, 560103

I bought the above sony tv in aug 2012 and paid a significant premium for this smart tv. Last year the usb ports stopped working and now all the 4 hdmi ports are non functional thereby making hd channels out of bounds for me. On sending an email to their managing director, a standard reply came in from their customer relations office followed by their service engineering presenting an estimate of inr 12000 for replacing the mother board. Hence for folks like me who have been so far charmed by the promise of sony quality, this is an eye opener. I have decided to look at alternate brands for televisions in future and would recommend that you do the same as well. Both their sales and service departments are geared towards extracting a premium leveraging the brand name