[Resolved]  Sony India — Avoid this company at all costs

Address:

Chennai, Tamil Nadu

Dear Service head,

My Ticket Id:[protected] 29th march

[protected] 05th april

[protected] 10th april

[protected] last
and last 2 job sheet i am not get due to problem not rectify... problem: board heat whtile speak, inter net slow, automatic internet disable while using, hanging, power button not working properly
after i received my mobile i face these problem before not have these problems:
battery stand by problem, ear s peak not working


Thanks for your consideration

Recently I bought my Sony Experia L (Model) before 4 Months in
chennai. After some days suddenly I got hanging problem on my mobile
and I gave to service center in chennai. Once I received the mobile
from service center Again I found the problem that, mobile getting
heat while speaking. I informed to service center in the same week.
After one week they returned my mobile by replacing mother board,
After serviced mobile it's not getting charge, still I
had heating issue while use 3g very heavily.
I asked them back still issue is there cant able to use normally.
Again they have taken from me last week for the seventh time.
After these time issues happened now that mobile looks like very old mobile. and now ear speaker not working dead.. you know that, it's not customer fault and you didn't support for worth Rs.16, 000 (it's not a small amount).they changed mother board 2 times Still i have this problem.. they said sony mobile always heat i[censored] used 3g i[censored] ued 2g it is not getting heat it is very difficult answer

Even I bought TV and other accessories from SONY but there I didn't
face such a bad experience like this.
So please I don't want to take any risk again. Better you can replace
the mobile and kindly requesting.

and i have compalint through mail to :[protected]@sp.sony.com
but still i did not get any response these service of head..
Meena Bose
Customer Relations - Corporate Office
New Delhi
We sincerely regret the inconvenience caused to you and assure you of our best support and attention always.
this reply mail got but still i am not get any response regarding this...
For your information
Name: SATHISH KUMAR (customer)
Reg Mobile: [protected]

Ticket id: [protected] (recent)
They are not tracking how many times they are facing (service) all
problems with same mobile.

Thanks and Regards
Sathish kumar