Sony India — bad quality service and product

Address:

Hazaribagh, Jharkhand, 825301

I am using sony bravia t. V. Lcd 32 model no-32v400a. It was working fine till 10 days back started devloping spot mark in screen. Your custmer service has got no clear idea about problem, but as i have consulted local technician they say its product defect. I just want to ask sony that there product are made for few year only. It is not the product that family purchase in full belife that it will last for long. And if it so than why you dont say that your product are made for few year. We purchase this t. V. Only in by your good name but was not knowing that your product will be so bad.