| Address: | Mumbai City, Maharashtra |
I gave my cell phone on Saturday 14th June, 2014 and informing them that I have done all the updating process and still the problem was not solved. 16th morning I got a call from service center stating that my phone is been repaired. I went to collect my phone and within a span of 10 mins, my battery reduced from a level of 25% to 9%. I immediately went back to the center and informed them. After handing over my phone for a good 30 minutes, I was informed that my phone is absolutely fine and the engineer used his word "CUSTOMER JHOOTH BOL RAHA HAI". That has really pissed off my mind till then and when I back fired him for using such words, he said Sony Xperia has notified us that in such cases customer has to take back his phone and come after 24hrs to launch the issue again. Only after using a cell phone for 24hrs, then only we shall take forward your issue.
Now today on 17th June, I again received a call from service center and they said that my phone is working fine. I visited and again the phone battery started draining soon. When I showed the engineer again, he said your phone is tested ok and we will not do any further repairing on your phone. I am still facing the issue and my phone is contionously on charging. I have taken the screenshot of the battery. Was this information helpful? | 
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