Sony India — battery issue

Address:

Thrissur, Kerala

my name is jeffin vargheese .i have sony xperia ion buy from doha i year back now its not working so go to sony service centre in thrissur i tell my problem to ur excutive they told me we not service my product bcoz of its brout from outside then i go to other sony service centre they recive and my complait now the problem they saying is they order the battry of ion didnt get the battery from company plz solve my issue 2 mionths iam waiting for my phone