Sony India — bravia led kdl 42w700b display problem

Janardhanan s

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600101

My LED TV has display problem on 13/9/18, service technician attended on 15/9/18, your team quoted repair cost of Display panel to change at cost Rs 22397, service request no 49954807, bought on 15/3/15,
Repair of display panel at short period of 3.5 years not acceptable, purely design&manufacturing defect
Sony complaint request logged as 50001906
I have seen same problem in many other customers for last 2 years due to failure in display

Replace with free of cost for Rs 22397 or matter will be filed in consumer court today

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Sony India customer support has been notified about the posted complaint.

Sep 23, 2018

Updated by Janardhanan s No feedback, no response, strong action on Sony, replace with New TV by replacing Failure faulty model, call [protected],

Case filed in consumer court

Sep 29, 2018

Updated by Janardhanan s WHY NO UPDATION COMPLAINT, NEED FIRM REPLY OR CASE TO REGISTERED ON SONY INDIA