Sony India — case of cheating of phone Sony z ultra service I'd [protected]

Address:

Lucknow, Uttar Pradesh

Sir, I had purchased a Sony z ultra phone on 13 /11/2014 and according to company clause this phone is under warranty. One month back a issue screen heat occur but I was out of station so I was unable to submit the phone to service centre and due to that problem one day the screen of the phone got damage in my pocket and when I had submitted my phone to sony service center than they ask me that they can't repair that phone and I have to purchase a new one. This is not possible for me it's a cheating done towards me by the company plz do some thing because I am getting irritatated by the Sony company ph +91-[protected] [protected]