Sony India — cheating of a dealer name was archana traders karungappally kollam kerala (code 32)

I have brought a LED TV Model No:KLV 32 R 202 F IVS, Product 8D No: 18975101, Seriel No :8094472, at 24/08/2018.At that time he issued no gift pack.But that time ie ONAM SEASON all appliences showroom isseued gift included with SONY TV a POWER BANK.Later I connected him direct and by phone he told neglegence talking from him.He told me the gift pack will immerced on KERALA"s flood on the month of August 2018 at ERNAKULM regional shop.So take neccessory actioin against that dealer SUPREME HOME APPLIANCES .Supreme Traders, Pada South, KARUNAGAPPALLY, KOLLAM (code 32)