Sony India — complaint of my 43 inches led from the day it was purchased | |||||
Hi This is another complaint from amol gupta. I have purchased sony led kdl43w800d serial number 8501342 on 1march 2016. From the date of assembled led in every three months i m complaining about this product. This is really a worst experience from you guys. My last complaint was on 24 feb 2017 complaint number was[protected] bcoz of tv was not running properly but ur executive was not bothered to check it properly he came and watching his mobile whatsapp and said "mera samne koi dikkat nahi aayi" only in five minutes. I said him i think problem was in it's mother board but he didn't give proper tym. Ur customer service is so pathetic. I have heard lot about sony tv. But really i will not purchase any product of sony tv in future. Sony helpline assigned my complaints to ap network service. Ap network is one of the worst customer service i have ever seen in my lyf. On 27 october 2017 i assigned new complaint i'd 43559560. First 2 days sony helpline is saying we have assigned complaint to ap network but they r denied. After 2 days i again call to sony helpline and then d feedback of ap network was ur not home or ur number wasn't reachable. I called up there on number [protected] but one of her executive was telling ur not at home and other was telling ur phone was not reachable. I asked her to provide me d assigned executive mobile number so she said he left d job. I called up twice and thrice there was a girl she was not bothered to talk properly. She was only disconnecting phone again and again.in the difference of 6 month the problem is arising again and again. Not only ur product was faulty ever ur services are pathetic. We haid paid 60000 for d tv but we have not enjoyed our tv in the first year. I don't know what happened in coming year. My worst experience of sony. Please do needful i[censored] can. I have done complaint on date 24 feb 2017 when it was in guarantee period but ur executive had not checked it properly. That's why i haven't signed document. But i think u don't even check it what customer replied. Regard Anshu gupta Was this information helpful? | |||||
Sony India customer support has been notified about the posted complaint. | |||||
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