Sony India — Complaints of bad & unsatisfied service from sony service center. Sony india pune india..

Address:Pune, Maharashtra, 411018

Dear sir/madam,
We have registered complaint in your online toll free number as on dt. 11.02.2017.

Thatafter one day mr. kailash (technician person) came from chaitanya electronics (sony service center) chinchwad pune, maharashtra (india). he has not proper checked and verified regarding complaints of sony vega 29’’ crt tv.

He reported to us power off default and collect rs.230/- service charges from our end. no any payment receipt given from them. we asked them regarding complaints, action plan, payment receipt. but he replied power off default, so chassis and board collect from service center that after repaired your tv.

Last 3 day continue follow-up to service center, but we have not received positively response from them. we have facing bad & unsatisfied service from them.

After 1 months, we has visited to sony authorized service center m/s. chaitanya electronics pimpari pune and we asked to sr. technician mr. uttam regarding compliance of my crt vega modules tv repaired. what is taken action plan of repaired the tv. they has been not serious & unable interest of these complaints.

Mr. uttam has been replied, i am not technician, i am hazam……..

We are very shocked and unhappy for this low language.

We have get unhappy and bad service from them. we cant believe this bad and unexpected service from sony brand service center. it is very serious..

Last 3 months we are very bad service received from sony india about this complaints... no waiting onward...
Within 10 day, you have not clear my issues...
We will not purchase any product of sony brand for lifetime...


Regards,
Atul jugulkar, pune
[protected]
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