Sony India — Cost for faulty board replacement in tv | |
We bought Sony Bravia TV 2years back. From Last week, TV is not working for which we raised a complaint. Sony authorized person came and confirmed it is power board issue. When we asked for the quotation to replace the board, they asked us to pay rs 7001 which include board cost + 1800 service charge. Why do they charge 1800 just to replace the board? Its been only 2 years and we have already paid Sony for the brand not expecting this kind of issues with them. It would have been good if they provided the quote keeping the purchase date also in mind. Kindly save us from this looting by Sony. Thanks, Spandana Was this information helpful? | |
Sony India customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
Attaching the reply sent by Sony customer support when we asked to reduce the amount
Reply
29%
Complaints
8014
Pending
0
Resolved
2252
View all 8014 Sony India reviews & complaints
+91 99 6793 9629
+91 90 2912 0629
No 14/43 Hameedia Centre 2nd Floor, Haddows Road, Nungambakkam, Chennai, Tamil Nadu, India - 600034
View all Sony India contact information